Ecommerce Marketplace & Website Manager

Schaumburg, IL (On-site)

$50K/yr – $70K/yrMid LevelFull time

Posted 2 weeks ago

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Job Summary

Own storefront optimization and marketplace performance with direct ownership of multi-channel operations, budget-conscious PPC oversight, and AI-enabled discovery driving organic growth.

Marketplace Operations: Own daily management and sales targets across Amazon, Walmart, Faire, RangeMe, and Shopify to hit platform-level goals.
PPC Oversight: Vet agency recommendations, push back on underperforming spend, and drive optimization with independent review of search-term data.
SEO & AI Search: Lead backend term strategy and content optimization across marketplaces and Shopify, including AI-driven discovery channels.

Job Description

Responsibilities

Marketplace Performance & Sales Goals — Manage day-to-day operations across Amazon Seller Central, Walmart Connect, Faire, RangeMe (or other retail platforms), and Shopify, with accountability for hitting a monthly sales goal per platform
PPC Agency Oversight — Set and monitor monthly ACOS/ROAS/sales targets per platform for our PPC agency; personally review search-term reports and campaign performance to independently verify agency recommendations and results
Listing, SEO & AI Search Optimization — Own backend search term strategy, titles, bullets, images, A+ content, and meta descriptions across all marketplaces and our Shopify sites to improve organic ranking and conversion — including optimizing product and content pages for AI/LLM-driven search and answer engines
Shopify Digital Ecosystem Coordination — Serve as the internal point of contact for outside Klaviyo/lifecycle automation agency; brief them on inventory, promotions, product launches, and marketplace-side context; review their tracking setup and lifecycle flow performance against targets
Order Processing & Fulfillment — Process all incoming orders across every marketplace and website in the backend daily
Merchandising & Promotions — Own the promo calendar across platforms and coordinate timing with inventory and agency ad pushes
Reviews & Ratings Generation — Own the review-generation cadence per platform/product and monitor rating trends
Storefront & Brand Page Optimization — Maintain and improve Amazon Brand Store, Walmart brand shelf, RangeMe and Faire storefront presentation
A/B Testing & Conversion — Run a structured testing calendar to improve buyer journey and conversion rate
Data & Reporting — Produce a recurring performance report per marketplace identifying gaps and a prioritized action plan

Requirements

3–5+ years managing an Amazon Seller Central (or similar marketplace) account day-to-day as a full-time — hands-on listing, order processing, and marketplace operations experience, and accountable to shared sales goals
Prior hands-on experience personally managing Amazon PPC campaigns (minimum 1–2 years) — be able to read search-term reports and judge campaigns independently
Hands-on experience processing marketplace orders in a backend/seller system
Hands-on Shopify (or similar DTC platform) management — product uploads, collections, on-site content, order processing
Comfortable owning a monthly sales number and reporting against it

Nice to have

Experience with marketplace analytics/reporting tools (Jungle Scout, or similar)
Background in food, automotive & home improvement, or pet care consumer products
Familiarity with lifecycle email/SMS marketing concepts to brief and evaluate an outside specialist
A track record of measurable ACOS/ROAS improvement or successful agency management with real numbers
Experience running review-generation or promotions programs that moved conversion rate
Prior experience managing a lifecycle marketing or CRM agency/vendor relationship