E-Commerce Supervisor - Full Time

District of Columbia, USA (On-site)

$19/hr – $30/hrMid LevelFull time

Posted 2 weeks ago

Job Summary

Own the end-to-end E-Commerce floor operations, from onboarding and guidance to order fulfillment, safety, and cross‑department coordination.

Own daily workload planning and team deployment
Drive process improvements and ensure order accuracy and safety

Job Description

Responsibilities

Demonstrate proficiency in all E-Commerce duties including shopping, staging, and order fulfillment
Assist with Team Member onboarding by demonstrating proper shopping techniques, staging procedures, and quality standards
Monitor shopper flow and operations to support productivity targets and meet customer order times
Ensure Team Members follow safety and food safety protocols while maintaining organized staging areas and workspaces
Monitor order accuracy and quality standards through spot checks on staged orders, verifying product quality, substitutions, and packaging standards
Provide real-time guidance to Team Members on the floor to reinforce established processes
Support shift operations by reviewing forecasts, coordinating daily task delegation, and helping optimize Team Member deployment
Coordinate with other departments to maintain timely process flow for order fulfillment
Identify, resolve, and report hazards to maintain a safe work environment
Identify and report operational bottlenecks or process improvement opportunities to leadership

Benefits

Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.

Whole Foods Market

Whole Foods was founded in 1980 on the belief that where food comes from, and how it’s grown, matters. It meant creating quality standards, working with suppliers who achieve them, and sharing that information with our customers. And it radically changed the way people understood and shopped for food.The result has been the highest quality natural and organic products, an unmatched experience in more than 500+ stores, with a passionate team of over 90,000 team members, 5 percent of our total net profits given back to our communities each year, and millions of customers who put their trust in us every day.

Founded in 1980

Austin, Texas, USA

48K employees (2,118 in marketing)

www.wholefoodsmarket.com/careers