Responsibilities

• Create, manage, and optimize product listings across Amazon, Shopify, TikTok Shop, and Walmart.
• Ensure product listings meet platform requirements and reflect accurate, compliant product information.
• Review, update, and optimize Enhanced Brand Content (EBC) / A+ Content.
• Plan, write, and regularly update customer CRM messages, including product education, launches, updates, and brand announcements.
• Design customer messaging strategies that improve engagement, retention, and repeat purchases.
• Collaborate with marketing and operation teams to ensure consistent messaging across customer touchpoints.
• Write clear, compelling, and on-brand copy for product detail pages, storefronts, and marketing assets.
• Collaborate closely with the marketing team to ensure messaging alignment across channels.
• Review product labels and content for accuracy and compliance with platform and regulatory guidelines.
• Stay informed on health & wellness trends, industry language, and consumer behavior to help guide content direction.

Requirements

• Authorized to work in the U.S. without sponsorship, now or in the future.
• Ability to work on-site at our Montclair, CA office.
• 1-3 years of experience in copywriting, content creation, product content, or eCommerce-related roles (internships included).
• Strong written communication skills with the ability to produce clear, accurate, and persuasive product content in English.
• Strong organizational skills and ability to manage multiple deadlines.

Preferred

• Bachelor’s degree in marketing, Communications, Journalism, or a related field.
• Familiarity with SEO basics and eCommerce writing
• Experience in the dietary supplement, wellness, or health industry.
• Comfortable working within brand and compliance guidelines.

Benefits

• Medical and dental insurance
• 401(k) with company match
• Paid time off, sick leave, and holidays
• Free office snacks and drinks