E-Commerce Producer at Monks | Chicago, IL | $85K/yr – $90K/yr

Monks

E-Commerce Producer

Chicago, IL (Remote)

$85K/yr – $90K/yrMid LevelFull time

Posted 3 months ago

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Job Summary

Drive end-to-end eCommerce asset production and vendor coordination to meet retailer specs.

Own end-to-end asset production from brief through final delivery and QA.
Must-have: deep knowledge of retailer specs (Amazon, Walmart, Target) and asset types.
Standout: coordinates internal hubs and external vendors to meet deadlines.

Job Description

Responsibilities

Serve as the primary point of contact for eComm and Shopper projects with brand teams and retailers.
Advise on the best production approach for eCommerce assets (product pages, lifestyle images, hero banners, A+ content, PDP assets, storefronts, promotion creative, etc.).
Maintain regular client‑facing engagement to align on objectives, deliverables, and retailer requirements.
Set and communicate realistic timelines and milestones for eComm and Shopper deliverables.
Identify production needs (photography, retouching, formatting, copy, metadata, video edits) and scope work appropriately.
Book, brief, and guide the internal production hub and external vendors to ensure assets meet retailer technical specs, brand guidelines, and launch dates.
Manage projects end‑to‑end when needed, from brief through final delivery and QA.
Ensure final assets are formatted, named, and packaged to each retailer’s file and metadata requirements (size, crop, color profile, file type, naming conventions, alt text, GTIN/SKU mapping, etc.).
Coordinate upload or handoff processes with retailer platforms or internal eCommerce teams; validate assets post‑upload when required.
Troubleshoot asset issues, manage revisions, and keep stakeholders informed of impacts to scope or timing.
Maintain organized project documentation and asset libraries for future reuse.

Requirements

Strong knowledge of eCommerce and Shopper asset types and retailer specs (Amazon, Walmart, Target, regional retailers, eComm platforms).
Experience producing digital assets for product detail pages, listings, A+ / enhanced content, category pages, and promotional tiles.
Familiarity with retailer technical requirements: image dimensions, aspect ratios, file formats, color management, metadata, SEO-friendly copy, and upload processes.
Solid project management skills: scheduling, stakeholder management, scope control, and vendor coordination.
Client‑facing confidence and strong written/verbal communication.
Attention to detail and experience with QA for digital and print Shopper assets.
Basic knowledge of creative production workflows (photography, retouch, video editing) and asset management systems.
Comfortable working across multiple projects with varying complexity and volume.
Prior experience with major retailers’ content portals (Amazon Seller/ Vendor Central, Walmart Content Management, etc.).
Familiarity with analytics or CRO considerations for eComm imagery and copy.

Preferred

Prior experience with major retailers’ content portals (Amazon Seller/ Vendor Central, Walmart Content Management, etc.).
Familiarity with analytics or CRO considerations for eComm imagery and copy.

Benefits

Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
Generous PTO and 15 company-wide holidays
401k with company contribution
Paid parental leave
Work-life balance with an emphasis on personal well-being
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)

Monks

3.7 Glassdoor

Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. It delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI to help the world’s trailblazing companies outmaneuver and outpace their competition.

Founded in 1985

London, England, GB

6.9K employees (2,903 in marketing)

monks.com

73% recommend to a friend