Responsibilities

• Lead and assist with social media campaigns across platforms such as Instagram, Facebook, and TikTok to engage and grow our audience.
• Create original content (photos, videos, stories, and posts) that highlights upcoming performances, behind-the-scenes moments, and the DUPAC experience.
• Host social media takeovers to give followers an insider’s view of events and daily operations.
• Collaborate with the marketing team to brainstorm and implement innovative promotional strategies.
• Monitor engagement and trends to help refine our digital outreach and maximize impact.
• Assist patrons with ticket sales both online and by phone, providing excellent customer service and troubleshooting any issues.
• Support front-of-house operations: welcome guests, scan and sell tickets, and maintain a polished, organized environment before and after each show.
• Provide backstage assistance as needed, including helping performers, coordinating with stage managers, and learning basic light and sound cue operations.
• Ensure the venue is clean, organized, and ready for events.
• Work collaboratively with staff across departments to ensure seamless event execution.

Requirements

• Strong interest in social media marketing and the performing arts
• Excellent written and verbal communication skills
• Creative thinker with an eye for engaging content
• Comfortable using major social media platforms (Instagram, Facebook, TikTok)
• Friendly, reliable, and eager to learn
• Ability to work evenings and weekends as needed for events