Director, P&C Marketing Channel Analytics

Phoenix, AZ (Hybrid)

$165K/yr – $297K/yrDirector/Executive8+ years expFull time

Posted 3 months ago

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Job Summary

Drive strategic analytics leadership to influence business decisions and build core decision-science capabilities across the organization.

  • Own or co-lead analytics strategy and team execution to deliver decision support at senior levels.
  • Must-have: 8+ years in decision-support analytics with direct team leadership.
  • Standout: enterprise-scale impact and adoption of modern data tools across teams.

Job Description

Responsibilities

  • What you'll do: As a strategic partner, leads or collaborates with other analytical leaders in executing the strategic direction of the business using mathematical and statistical techniques and/or innovative/quantitative analytical approaches.
  • Develops team reputation as highly skilled experts in decision science support.
  • Oversees and coordinates analytical tasks which include the evaluation of the business problem, analytical methodology, validation, documentation and presentation of findings and recommendations.
  • Monitors, understands and embraces emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
  • Identifies additional resource needs ranging from IT investments, 3rd party support or additional analysts and provides business rationale and justification for additional needs.
  • Understands the business direction, environment and strategies, to set the analytic direction and crafts strategy to implement the approach that will influence business and lead change.
  • Leads the effort and/or partners with analytics teams to build USAA core analytics capabilities and processes.
  • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
  • Assigns and or Serves as a mentor for mathematical skills and statistical techniques and guides teams to use the appropriate approaches, to drive fact-based decision-making.
  • Maintains and innovates knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
  • Researches and pursues the latest and/or industry leading practices in data and analytics, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data) to advance the overall DSA community knowledge.
  • Seeks opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc.) or formal (E.g. Certifications or advanced coursework).
  • Works with IT/CTO partners to advance new data and platforms that correspond to evolving abilities.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
USAA logo

USAA

Since the beginning, our mission has been to provide a range of financial services to the military community and their families. Along the way, we’ve also established ourselves as a destination employer for passionate people looking to serve those who are willing to give it their all. Our mission is to stand with our members and be there for them and their families by facilitating their financial security. It starts with offering a range of highly competitive products, exceptional service, and trusted advice. But to be the military community’s provider of choice also takes dedicated team members who share our core values of service, loyalty, honesty, and integrity.

Founded in 1922
San Antonio, Texas, USA
40K employees (1,174 in marketing)

Traffic Signals

Monthly Visitors
235.4K
Monthly Google Ads Budget
$15.3K
Traffic Source Mix
Search
28.6%
Direct
45.8%
Referral
19.5%
Social
3%
Paid
2.9%

Headcount Trend

Current headcount: ~40K

Marketing Team

Marketing Team Size
771 (2% of company)
Median Career Experience
17 years
Median Tenure
5.8 years
Marketing Roles Posted (Last 30 Days)
5

Funding

Last Raise
Grant, 9 months ago

Funding History

  • Jul 2025
    Grant

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