Director, Marketing Operations & Technology

USA (Hybrid)

Salary Not AvailableDirector/Executive12+ years expFull time

Posted 6 days ago

Job Summary

Own and evolve the marketing technology stack and MarTech strategy, govern data quality and integrations, and lead AI-driven marketing initiatives that tie to pipeline and revenue.

  • Oversee HubSpot and admin governance
  • Drive analytics, attribution, and cross-functional partnerships
  • Shape AI/ML roadmap and data governance

Job Description

Responsibilities

  • Own the marketing technology stack, defining and executing the MarTech strategy across the full ecosystem, including HubSpot, enrichment tools, intent platforms, attribution, and emerging technologies.
  • Lead vendor evaluation, selection, and integration to ensure a rationalized, cost-effective stack with clear ROI.
  • Establish and enforce platform governance standards, including naming conventions, data hygiene protocols, and documentation requirements.
  • Build and maintain the MarTech roadmap, identifying opportunities to consolidate , automate, or enhance capabilities across the stack.
  • Oversee two HubSpot administrators, ensuring the platform operates as a strategic asset rather than a ticket queue.
  • Own lifecycle stage architecture, lead scoring models, automation workflows, and campaign operations within HubSpot.
  • Manage the marketing to sales handoff, including lead routing, SLA enforcement, MQL and SQL definitions, and pipeline hygiene.
  • Partner with IT, RevOps , and Sales Enablement to ensure the CRM serves both marketing and sales without creating friction or data conflicts.
  • Lead the marketing analytics function, building attribution models and reporting frameworks that clearly demonstrate marketing's contribution to pipeline and revenue.
  • Provide leadership with actionable insights on funnel performance, channel effectiveness, and optimization opportunities.

Requirements

  • 8+ years of experience in marketing operations, marketing technology, or revenue operations roles.
  • Proven ownership of a marketing technology stack in a B2B or SaaS environment, with deep HubSpot expertise or equivalent platform experience and the ability to translate across platforms.
  • Experience managing or directing technical resources, including platform administrators and engineers.
  • Strong analytical mindset with experience building attribution models and tying marketing operations to pipeline and revenue outcomes.
  • Demonstrated ability to set and execute a MarTech strategy, including vendor evaluation, integration architecture, and build versus buy decisions.
  • Familiarity with AI and machine learning applications in a marketing context, with the ability to evaluate technical feasibility and direct engineering resources toward high-impact use cases.
  • Experience working cross-functionally with demand generation, sales operations, web, and analytics teams.
  • Strong data governance instincts, with a default toward clean data and documented processes.
  • Ability to balance strategic planning with hands-on execution in a fast-paced environment.
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isolved

3.8 Glassdoor

isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People CloudTM is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick AdvantageTM, isolved also provides expert guidance, embedded services and an engaged community that empowers People HeroesTM to grow their companies and careers. Learn more at www.isolvedhcm.com.

Founded in 1986
Charlotte, North Carolina, USA
1.7K employees (77 in marketing)
73% recommend to a friend
78% CEO approval

Funding

Last Raise
Secondary Market, 4 months ago

Traffic Signals

Monthly Visitors
280.1K
Monthly Google Ads Budget
$9.7K
Traffic Source Mix
Search
42.2%
Direct
50%
Referral
7.2%
Social
0.1%
Paid
0.4%

Headcount Trend

Current headcount: ~1.7K