Harver

Director, GTM Operations

Atlanta, GA (On-site)

Salary Not AvailableDirector/Executive8+ years expSalaried Ft

Posted 4 months ago

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Job Summary

Lead Revenue Operations transformation for a scaling B2B SaaS GTM org, overseeing AI tooling, automation, and cross-functional forecasting to improve ROI and pipeline health.

  • Own end-to-end Revenue Operations framework across Sales, Marketing, and CS to improve pipeline health and forecasting.
  • Must-have: 8–12+ years in Revenue or GTM Ops within a B2B SaaS environment.
  • Standout: Direct experience building AI-powered workflows and measuring ROI/ROTI across GTM teams.

Job Description

Responsibilities

  • Champion AI adoption across the GTM organization, identifying and deploying AI-powered tools and workflows that increase rep productivity, reduce manual operations overhead, and accelerate revenue outcomes
  • Integrate AI-driven insights into core GTM processes, including pipeline forecasting, lead scoring, churn prediction, and customer health monitoring, ensuring teams act on signal rather than intuition
  • Evaluate and govern the use of AI tools across the GTM tech stack, partnering with Sales, Marketing, CS, and IT to ensure tools are adopted responsibly, integrated cleanly with Salesforce, and delivering measurable ROI
  • Drive automation of repetitive operational workflows using AI and no-code/low-code tooling to free up GTM teams to focus on high-value selling, retention, and expansion activities
  • Enablement of entire go-to-market operations including Sales, Customer Success, Marketing and the overall GTM tools and technology stack
  • Own end-to-end administration of sales commission and incentive compensation programs across sales team
  • Manage the framework evaluating and supporting customer return-on-investment (ROI) and return-on-talent investment (ROTI)
  • Ensure clean handoffs and shared accountability between Marketing, Sales, and CS
  • Partner with Finance and FP&A teams on top-line ARR forecasting and GTM expenses
  • Lead and develop a high-performing Revenue Operations team

Requirements

  • 8–12+ years of experience in Revenue Operations, GTM Operations, or related roles within B2B SaaS
  • Demonstrated experience designing and deploying AI-powered workflows that changed how a GTM team operates (not just using tools, but building systems)
  • Director-level experience in a scaling SaaS environment
  • Proven ownership across Sales Ops, Marketing Ops, and Customer Ops
  • Strong background in forecasting, funnel analytics, and revenue reporting
  • Hands-on experience supporting renewals, retention, and expansion motions
  • Deep expertise in Salesforce; marketing automation, CPQ, and BI tools a strong plus
  • Experience partnering closely with CRO, CFO, FP&A and GTM leadership
  • Strong analytical, operational, and executive communication skills

Preferred

  • Deep expertise in Salesforce; marketing automation, CPQ, and BI tools a strong plus
  • Experience partnering closely with CRO, CFO, FP&A and GTM leadership

Benefits

  • A competitive base salary
  • Discretionary paid time off
  • Flexible benefit plan options
  • Retirement savings programs
  • Bonus opportunities and employee referral rewards