Responsibilities

• Support global external communications for Visa’s product, platform, and technology portfolio, in close partnership with Product, Technology, Strategy and Business teams.
• Ability to lead global product launches end-to-end. Develop strategic, integrated communications plans, and manage the socialization, execution and measurement.
• Monitor industry trends, competitor activity, and media narratives to inform strategy.
• Identify proactive opportunities to connect product and partner news to broader industry trends, like AI and other emerging technologies, and Visa wide priorities to drive higher impact storytelling.
• Build and maintain strong relationships with new and emerging media including top tier business, AI, technology, fintech, trade media, podcasts and substacks.
• Support senior-level executive spokespeople with messaging, briefing materials, and media preparation.
• Work cross functionally with Global Communications, Marketing, Legal, and Business partners to deliver aligned, high impact communications.
• Manage agency partners including performance measurement and reporting.
• Ensure all communications meet brand, legal, and reputational standards.

Requirements

• 10 or more years of work experience with a Bachelor’s Degree
• at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD)
• at least 3 years of work experience with a PhD
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 8–12+ years of experience in communications, public relations, or journalism, with a strong focus on Consumer, B2B, product, technology, or partner communications
• Proven experience working with business, technology and fintech media
• Strong understanding of both earned media and social media as complementary storytelling channels
• Practical experience using AI powered tools to increase efficiency and effectiveness in day-to-day communications work
• Experience operating in a global, matrixed organization
• Excellent written and verbal communication skills, strong editorial judgment
• Ability to manage multiple priorities and stakeholders in a fast‑paced environment
• Agency and in‑house experience (preferred)

Preferred

• Agency and in-house experience preferred.

Benefits

• Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.