Director Global External Communications

Arkansas, USA (Hybrid)

Salary Not AvailableDirector/Executive10+ years expFull time

Posted 4 months ago

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Job Summary

Drive global communications to shape Copeland's identity across markets and crises.

  • Own the global messaging framework and crisis protocols across markets.
  • Must-have: 10+ years in external communications with global exposure.
  • Standout: Proven media relationships and executive visibility at scale.

Job Description

Responsibilities

  • Develop a unified global messaging framework that reflects Copeland’s identity, values, and strategic priorities
  • Create adaptable guidelines that ensure cultural, linguistic, and regulatory relevance while maintaining a consistent global narrative
  • Build and maintain strong relationships with international, trade, and regional media to secure high-value coverage that elevates Copeland’s global reputation
  • Lead proactive media engagement strategies, including briefings, interviews, and thought leadership opportunities for executives
  • Coordinate global media outreach for major announcements and strategic initiatives to ensure visibility, accuracy, and alignment across markets
  • Serve as the escalation point for regional media inquiries, ensuring consistency with global positioning and brand standards
  • Develop and lead global crisis communication protocols, including early risk identification, scenario planning, and rapid response
  • Collaborate with corporate and regional teams to deliver unified messaging during sensitive or high-risk situations
  • Monitor global sentiment, media coverage, and emerging trends to proactively adjust messaging and maintain relevance
  • Provide insights-driven reports to senior leadership highlighting trends, risks, and strategic opportunities

Requirements

  • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field
  • 10+ years of experience in external communications, public relations, or media relations, with significant global exposure
  • Proven track record leading communications for a multinational organization or complex, matrixed environment
  • Demonstrated success building and managing relationships with top-tier global, trade, and regional media
  • Experience developing and executing integrated media strategies that support enterprise-level priorities
  • Strong crisis and issues-management experience, including rapid response and cross-functional coordination
  • Exceptional writing, storytelling, and message-development skills
  • Strong leadership capabilities with experience managing and developing high-performing teams
  • Ability to navigate ambiguity, manage competing priorities, and operate effectively in fast-moving environments

Preferred

  • Deep understanding of global media landscapes, cultural nuances, and regulatory considerations
  • Familiarity with industrial, manufacturing, or technology sectors
  • Expertise in executive visibility, thought leadership, and reputation-building programs
  • Strong analytical skills with experience using media monitoring, sentiment analysis, and insights platforms
  • Ability to influence senior leaders and drive alignment across global teams
  • Commitment to continuous improvement, innovation, and adoption of new tools and communication technologies

Benefits

  • Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
  • We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
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Copeland

3.6 Glassdoor

Copeland is a global leader in sustainable climate solutions. We help commercial, industrial, refrigeration and residential customers reduce their carbon emissions and improve energy efficiency.We are addressing issues like climate change, growing populations, electricity demands, and complex global supply chains with innovations that:Advance energy transition in heating, cooling and cold chain solutions.Accelerate the adoption of refrigerants that reduced climate impact.Safeguard critical goods like food and medicine through the refrigerated supply chain (cold chain).Sustainability has been at the heart of who we are for over 100 years.We are backed by 18,000 talented colleagues globally with feet on the ground in more than 40 countries – a global presence that makes it possible to serve customers wherever they are in the world and meet challenges with scale and speed. Our industry-leading brands and diversified portfolio deliver innovation and technology proven in over 200 million installations worldwide.Together, we create sustainable solutions that improve lives and protect the planet today and for future generations.

Founded in 1971
St Louis, Missouri, USA
4.5K employees (190 in marketing)
68% recommend to a friend
71% CEO approval

Traffic Signals

Monthly Visitors
419.4K
Monthly Google Ads Budget
$25.6K
Traffic Source Mix
Search
51.9%
Direct
39.4%
Referral
6.7%
Social
0.9%
Paid
1%

Headcount Trend

Current headcount: ~4.6K

Marketing Team

Marketing Team Size
153 (3% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$3.5B
Last Raise
$3.5B
Secondary Market, 2 years ago

Funding History

  • Jun 2024
    Secondary Market • $3.5B

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