Director, Global Communications and Social Media at Amplitude | San Francisco, CA | $240K/yr – $360K/yr

Amplitude

Director, Global Communications and Social Media

San Francisco, CA (On-site)

$240K/yr – $360K/yrDirector/Executive12+ years expFull time

Posted 4 months ago

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Job Summary

Drive global AI-forward communications and executive thought leadership for Amplitude, aligning PR, social, and issues management to build a consistent, human, and credible brand narrative.

Own global comms strategy across PR, executive programs, social, and AI narrative.
Must-have: 10–12+ years in AI/enterprise tech PR with integrated programs.
Standout: Proven experience leading agencies and scaling a small high-performing team.

Job Description

Responsibilities

Own and evolve Amplitude’s global communications strategy: Set and continually refine the global comms vision across PR, executive communications, AI narrative, and social media. Ensure our story is bold, consistent, and unmistakably Amplitude across regions, channels, and audiences.
Lead earned media and narrative development: Drive PR strategy for product launches, company milestones, customer stories, and market moments. Anticipate news cycles, spot story opportunities, and position Amplitude as a category‑defining leader in AI analytics.
Build executive and brand thought leadership: Partner closely with the CEO and other senior leaders to craft clear POVs on AI and the future of analytics. Turn those into media, social, and other moments that feel human, distinctive, and repeatable.
Strengthen social media channels: Own Amplitude’s global social strategy, including a strong emphasis on executive presence and building social‑first campaigns, creator and partner programs, and repeatable formats that drive relevance, credibility, and conversation.
Lead AI‑forward communications and experimentation: Translate complex AI capabilities into simple, credible narratives. Design and champion AI‑powered workflows across comms and social (e.g., research, drafting, measurement, listening), enabling teams to move faster while maintaining quality, ethics, and brand voice.
Manage and challenge external partners: Oversee U.S. and international PR/social agencies as true extensions of the team. Set clear strategies, goals, and metrics; push for creative, AI‑savvy ideas; and cut anything that doesn’t move the needle.
Support high‑stakes internal and issues communications: Partner with people and exec teams on high‑impact internal moments and issues/crisis communications. Bring calm judgment, clear storytelling, and a bias toward action when it matters most.

Requirements

10–12+ years in communications/PR roles with significant experience in AI, B2B or enterprise tech.
Proven track record leading integrated communications programs across PR, thought leadership, social, and executive platforms (bonus if you’ve built or scaled AI‑enabled workflows).
Experience managing agencies and internal teams, with clear readiness to lead, mentor, and scale a small, high‑performing team in a lean environment.

Preferred

Experience building or scaling AI-enabled workflows.

Benefits

Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
Flexible time off, paid holidays, and more
Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
Excellent Parental benefits including : 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
Employee Stock Purchase Program (ESPP)
We were recognized in the Newsweek Excellence Index 2024.
Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
We invest in our people. We offer mentorship programs, management training, and wellness initiatives.

Amplitude

3.7 Glassdoor

We help companies unlock the power of their products. ⚡• Join the team: http://amplitude.com/careers• Join the community: http://community.amplitude.com

Founded in 2012

San Francisco, California, USA

967 employees (81 in marketing)

amplitude.com

60% recommend to a friend

80% CEO approval