Director External Communications

USA (Remote)

$138K/yr – $195K/yrDirector/ExecutiveFull time

Posted 5 weeks ago

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Job Summary

Own labor relations and strategic communications with cross functional partners to protect reputation and drive growth while minimizing risk.

  • Labor relations and managed care storytelling across system and market levels.
  • Crisis counsel with proven playbooks to protect operations.
  • Cross functional advocacy, IR, and marketing alignment to drive strategy and execution.

Job Description

Responsibilities

  • Oversee labor relations and managed care communications. Develop strategies, plans and campaigns that directly supports business and growth objectives and minimizes risks.
  • Provide strategic counsel to an issue or crisis with proven processes.
  • Partner with Advocacy, Labor Relations, Internal Communications, and Marketing to drive strategic communications strategies that support our labor relations goals or managed care objectives.
  • Create meaningful narratives and content to support strategies, ensuring effectiveness at the system and in-market level.
  • Develop communication plans that drive results while being prepared with labor relations and managed care response plans and content.
  • Contribute to and direct operational planning, coordination and decision-making.

Requirements

  • High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

    Benefits

    • Paid time off (PTO)
    • Various health insurance options & wellness plans
    • Retirement benefits including employer match plans
    • Long-term & short-term disability
    • Employee assistance programs (EAP)
    • Parental leave & adoption assistance
    • Tuition reimbursement
    • Ways to give back to your community
    • Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.
    Ascension logo

    Ascension

    3.6 Glassdoor

    Answering God's call to bring health, healing and hope to all. Ascension is one of the nation’s leading non-profit and Catholic health systems, with a Mission of delivering compassionate, personalized care to all, with special attention to those most vulnerable. In FY2025, Ascension provided $1.7 billion in care of persons living in poverty and other community benefit programs along with $1.8 billion of unreimbursed care for Medicare patients. Across 16 states and the District of Columbia, Ascension’s network encompasses approximately 99,000 associates, 22,300 aligned providers, 95 wholly owned or consolidated hospitals, and ownership interests in 26 additional hospitals through partnerships. Ascension also operates 30 senior living facilities and a variety of other care sites offering a range of healthcare services.

    Founded in 1999
    St Louis, Missouri, USA
    66K employees (434 in marketing)
    67% recommend to a friend
    63% CEO approval

    Traffic Signals

    Monthly Visitors
    2.6M
    Monthly Google Ads Budget
    $1.1M
    Traffic Source Mix
    Search
    43.3%
    Direct
    43.9%
    Referral
    9.5%
    Social
    2.3%
    Paid
    1%

    Headcount Trend

    Current headcount: ~65.8K

    Marketing Team

    Marketing Team Size
    268 (0% of company)
    Marketing Roles Posted (Last 30 Days)
    6

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