Director of E-Commerce

Phoenix, AZ (On-site)

Salary Not AvailableDirector/ExecutiveFull time

Posted 4 months ago

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Job Summary

Drive ecommerce growth and revenue through CRO, acquisition, and lifecycle programs.

  • Own end-to-end ecommerce growth roadmap spanning CRO, acquisition, lifecycle, and on-site experiences.
  • Must-have: Proven ability to scale ecommerce revenue with deep experience in SEO, paid search, and CRO.
  • Standout: Leading cross-functional initiatives across marketing, tech, product, and operations.

Job Description

Responsibilities

  • Drive revenue growth, conversion rate improvements, acquisition performance, and customer experience outcomes
  • Build and manage the eCommerce growth roadmap spanning CRO, acquisition support, lifecycle hooks, merchandising, and SEO-led improvements
  • Own email and lifecycle marketing strategy and execution, including segmentation, journeys, and performance reporting
  • Manage internal and external resources supporting SEO, SEM, and email
  • Conversion rate optimization and experimentation
  • On-site merchandising and customer journeys
  • Own key customer journeys from browse and search through product discovery, quote or purchase, checkout, account creation, and reorder
  • Improve search and navigation performance and reduce friction across the catalog and key workflows
  • Partner with Service leaders, IT, web development, Ops, Product

Requirements

  • Proven ability to scale eCommerce revenue and improve key digital performance metrics
  • Experience managing large or complex product catalogs, preferably in B2B or technical product environments
  • Strong background in digital acquisition strategies, including SEO, paid search, and performance marketing
  • Expertise in conversion rate optimization (CRO), experimentation, and customer journey improvement
  • Experience leading cross-functional initiatives across marketing, technology, product, and operations teams
  • Hands-on leadership style with the ability to balance strategic planning and operational execution
  • Experience managing internal teams and external agencies supporting digital growth initiatives
  • Ability to prioritize initiatives based on business impact and resource availability
  • Strong understanding of digital marketing channels, eCommerce best practices, and performance optimization
  • Experience with eCommerce platforms, analytics tools, marketing automation systems, and A/B testing frameworks
  • Familiarity with web analytics, SEO tools, marketing automation/email platforms, and experimentation tools
  • Strong analytical and problem-solving capabilities with a data-driven decision-making mindset

Benefits

  • Stay Healthy: World-class and affordable insurance plans ensure you and your family stay healthy
  • Secure Your Future: 401(k) match program where you are vested from day -one
  • Invest in Your Education: Tuition assistance empowers you to further your education and career
  • Employee Assistance Program (EAP) and other incentives : Access to Perspectives , Healthcare Advocate, Working Advantage Discount Program , and more
  • Enjoy Work-Life-Harmony : Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies
  • Do Significant Good: Company-sponsored donation match 3 for 1 , Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups
  • Provide Additional Financial S ecurity: Company-funded and v oluntary AD&D Life Insurance for you and your loved ones
  • If you want to learn more about our comprehensive benefits, visit: https://careers.masterelectronics.com/benefits-wellness
Master Electronics logo

Master Electronics

THE PRODUCTS AND SOLUTIONS YOU NEED, FROM PEOPLE WHO CARE.Master Electronics is a leading global authorized distributor of electronic components. For more than half a century, our family-owned company has remained focused on strong relationships, responsive service and added value. This is how Master Electronics has grown to serve hundreds of thousands of customers in partnership with hundreds of world-class suppliers.Inspired by our founder’s vision for building a business around personal bonds and integrity, we embrace visionary thinking and prioritize the end goal over short-term wins. Our people are empowered to make real-time decisions and place the needs of our customers above all. Master Electronics thrives on collaborating with our customers and suppliers to design creative solutions to their purchasing, supply chain and business challenges. Our experience, speed and flexibility let us adapt and innovate, which allows companies to bring their visions to life.Our culture puts people first and drives innovation every day. This commitment has earned us recognition as a 2025 Arizona Top Workplace, as well as national honors in the 2025 Spring Culture Excellence Awards for Innovation and Work-Life Flexibility. Because when our people thrive, so do our partnerships.

Founded in 1967
Phoenix, Arizona, USA
596 employees (21 in marketing)

Traffic Signals

Monthly Visitors
78.8K
Monthly Google Ads Budget
$137
Traffic Source Mix
Search
12.2%
Direct
61.7%
Referral
24.7%
Social
0.2%
Paid
1.1%

Headcount Trend

Current headcount: ~596

Marketing Team

Marketing Team Size
17 (3% of company)