Director of Customer Marketing at REECO | USA

Director of Customer Marketing

USA (Unknown)

Salary Not AvailableDirector/Executive7+ years expFull time

Posted 3 months ago

The other 99% submit and hope. You're about to do something different.

Drive revenue expansion and cohesive customer marketing for a fast-growing B2B SaaS in hospitality tech.

Own upsell/expansion pipeline tied to adoption metrics and revenue targets.
Must-have: 7+ years in B2B SaaS marketing at Senior Manager/Director level with Customer.io experience.
Standout: Build a world-class team and lead cross-functional alignment with CS, Sales, RevOps, and Creative.

Revenue & Expansion: Upsell and expansion pipeline. Achieve revenue targets tied to customer growth and adoption metrics.
Product Storytelling: Feature releases and updates. Craft compelling narratives and determine the best communication channels.
Campaign Execution: Full lifecycle of customer campaigns. Strategize, write copy, and build campaigns directly in Customer.io
Cross-Functional Alignment: Marketing, CS, Sales, RevOps, Creative. Ensure a cohesive customer journey and aligned revenue goals.
AI Integration: Personalization and content production. Leverage AI tools for marketing efficiency and product marketing.
Team Building: Foundational customer marketing function. Transition from an IC to a people manager, building a world-class team.

Experience: 7+ years in B2B SaaS marketing (Senior Manager or Director level).
Industry Background: Adjacent SaaS spaces welcome; hospitality tech is a strong plus.
Technical Proficiency: Deep, hands-on experience with Customer.io and Notion.
Mindset: Builder mentality, comfortable with ambiguity and rapid evolution.
Skills: Strategic thinker, excellent writer, data-driven, and highly collaborative.
AI Fluency: Actively integrates AI tools for efficiency and personalization.

Competitive Salary and Benefits: A competitive salary package and comprehensive benefits, including health insurance, retirement plans, and paid time off.
Growth Opportunities The opportunity to grow with a fast-paced startup and take on increased responsibilities as we expand.
Innovative Environment: Work with a talented and passionate team dedicated to transforming the hospitality industry through technology.
Office & Flexibility: Dynamic office in Miami, FL, with high-end amenities (remote flexibility for this role).

Competitive Salary and Benefits: A competitive salary package and comprehensive benefits, including health insurance, retirement plans, and paid time off.
Growth Opportunities The opportunity to grow with a fast-paced startup and take on increased responsibilities as we expand.
Innovative Environment: Work with a talented and passionate team dedicated to transforming the hospitality industry through technology.
Office & Flexibility: Dynamic office in Miami, FL, with high-end amenities (remote flexibility for this role).