Director, Content Hub Lead at Merck | Rahway, NJ | $191K/yr – $300K/yr

Merck

Director, Content Hub Lead

Rahway, NJ (Hybrid)

$191K/yr – $300K/yrDirector/Executive10+ years expFull time

Posted 5 weeks ago

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Job Summary

Own the enterprise content operations that standardize global creation, governance, and localization for regulated industries, building a fast modular supply chain across channels.

Content Infrastructure: standardize creation, reuse, localization, PMR, and channel activation via a scalable global framework.
Governance and Compliance: implement policies, workflows, and cross-region reviews with Legal/Regulatory partners.
Supply Chain and Partnerships: manage centralized content factory, vendor governance, and DAM/Library integrations with IT/MarTech for omnichannel deployment.

Job Description

Responsibilities

Define and operationalize enterprise-wide Content Hub strategy across all species portfolios.
Establish scalable global frameworks that standardize content creation, reuse, localization, PMR approval, and channel activation.
Lead evolution toward a modern content supply chain focused on speed, modularity, personalization, and omnichannel engagement.
Serve as strategic advisor to global and regional commercial leadership on content effectiveness and future-state capabilities.
Lead enterprise content governance including content policies, standards, workflows, and operating procedures across species, regions and markets.
Establish scalable PMR review and approval processes balancing compliance, quality, speed, and localization.
Drive operational simplification and harmonization across global, regional, and local teams.
Ensure compliant execution through partnership with Legal, Regulatory, Pharmacovigilance, Compliance, and technical stakeholders.
Implement content quality initiatives including style guides, templates, accessibility requirements, and editorial governance frameworks.
Owns day to day administration of content libraries and drives standards for content discoverability, reuse, archival, metadata quality, and digital rights management.