Director, Content and Digital Marketing

Santa Clara, CA (On-site)

$225K/yr – $260K/yrDirector/Executive10+ years expFull time

Posted 6 weeks ago

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Job Summary

Own the content and digital engine for an enterprise SaaS brand, from website and SEO to editorial operations and social, aligned to launches and demand programs.

  • Own corporate website and digital experience to drive positioning and pipeline.
  • Build a scalable content engine spanning blogs, executive thought leadership, and product storytelling.
  • Partner with Product Marketing, Demand Gen, and Exec Communications to fuel launches and campaigns.

Job Description

Responsibilities

  • Own and evolve the corporate website, ensuring it effectively communicates company positioning, supports demand generation objectives, and delivers an exceptional digital experience.
  • Develop and execute the company's SEO strategy to increase visibility, organic traffic, audience engagement, and pipeline contribution.
  • Develop and manage the global editorial calendar, aligning content to key audiences, market trends, product priorities, and company initiatives.
  • Lead the creation and production of content assets that support the entire buyer journey, including blog posts, executive thought leadership, LinkedIn content, web copy, customer stories, solution briefs, white papers, ebooks, videos, and other digital assets.
  • Partner with Executive Communications to produce executive content, including blogs, articles, speaking support, and thought leadership initiatives.
  • Support product launches, integrated marketing campaigns, and demand generation programs with compelling content and digital experiences.
  • Own the company's organic social media strategy and execution across key channels.
  • Collaborate with Product Marketing, Product Management, Sales, Customer Success, and subject matter experts to identify stories, insights, and content opportunities.
  • Establish scalable content operations and AI-enabled workflows that improve efficiency, consistency, and content performance.
  • Measure and optimize website, content, SEO, social, and campaign performance using engagement, conversion, pipeline, and attribution metrics.

Requirements

  • 10+ years of experience in enterprise software, SaaS, content marketing, digital marketing, or related disciplines.
  • Proven track record developing content and digital strategies that drive audience engagement, pipeline creation, and business growth.
  • Strong editorial instincts with exceptional written and verbal communication skills.
  • Experience managing corporate websites, SEO programs, content operations, and digital experiences.
  • Demonstrated ability to translate complex technical concepts into clear, compelling narratives for both business and technical audiences.
  • Experience partnering with Product Marketing, Demand Generation, Executive Communications, Product Management, and senior leadership teams.
  • Strong analytical mindset with experience using data and performance insights to optimize content investments, digital experiences, SEO performance, and business outcomes.
  • Experience building and leading teams across content, digital marketing, social media, and web functions.
  • Familiarity with enterprise software and SaaS business models, including how marketing, sales, and customer success work together to drive adoption and growth.
  • Bachelor's degree required; advanced degree a plus.

Preferred

  • Advanced degree a plus
  • Familiarity with AI-powered content creation, workflow automation, and modern content operations practices
Forward logo

Forward

3.5 Glassdoor

Forward is a startup redesigning the way we deliver healthcare using all the technologies healthcare has neglected: sensors, mobile, and AI.We were founded in January 2016 by former executives and engineering leaders from Google and Uber and led by serial-entrepreneur, Adrian Aoun. We are funded by some of the world's best investors and entrepreneurs including First Round Capital, Eric Schmidt (Google/Alphabet chairman), Marc Benioff (Salesforce founder), Joe Lonsdale (Palantir founder), Joshua Kushner (Oscar co-founder) and Garrett Camp (Uber co-founder).Please email jobs@goforward.com if you’re interested in working with us! You can find our open roles at gofwd.co/jobs

Founded in 2016
San Francisco, California, USA
444 employees (44 in marketing)
54% recommend to a friend
63% CEO approval

Traffic Signals

Monthly Visitors
51.9K
Traffic Source Mix
Search
43.1%
Direct
40.6%
Referral
14.6%
Social
1.3%
Paid
0.4%

Headcount Trend

Current headcount: ~444

Marketing Team

Marketing Team Size
26 (6% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$350M
Last Raise
$100M
Series E, 3 years ago

Funding History

  • Nov 2023
    Series E • $100M
  • Nov 2023
    Debt Financing • $25M
  • Mar 2021
    Series D • $225M

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