Responsibilities

• Provides strategic leadership over Carson Tahoe Health's community engagement, communications, public relations, reputation management, community benefit activities, and Community Health Needs Assessment (CHNA) efforts.
• Serves as a key ambassador for Carson Tahoe Health and is responsible for strengthening community trust, enhancing organizational reputation, advancing strategic partnerships, and supporting initiatives that improve the health and well-being of the communities we serve.
• Partners closely with executive leadership, operational leaders, community stakeholders, elected officials, civic organizations, and the Carson Tahoe Foundation to advance Carson Tahoe’s mission, strategic priorities, community impact, and long-term sustainability.
• Develops and executes integrated communication and community engagement strategies that support organizational growth, strengthen brand awareness, promote health improvement initiatives, and foster meaningful relationships throughout the region.
• Oversees development, implementation, measurement, and reporting of Community Health Needs Assessment (CHNA) priorities and Community Benefit activities.
• Leads community health improvement initiatives aligned with identified community needs and organizational strategic priorities.
• Supports health equity initiatives and efforts to reduce barriers to care across the communities served.
• Monitors and reports outcomes associated with community health improvement initiatives.
• Oversees internal and external communications strategies to ensure consistent messaging, organizational alignment, and effective stakeholder engagement.
• Develops and implements communication plans supporting organizational priorities, strategic initiatives, service line growth, and community engagement efforts.

Requirements

• Bachelor's Degree in Communications, Public Relations, Business Administration, Healthcare Administration or related field.
• Five (5) years progressive experience in patient or customer relations to include: communications, strategic planning, public relations, marketing, community relations, business development
• Four (4) years supervisory or management experience

Preferred

• Masters’ Degree in Communications, Public Relations, Business Administration, Healthcare Administration or related field.
• Bilingual in English and Spanish
• Knowledge of quad-county region, including community organizations, governmental agencies, and social service networks
• Advanced Public Information Officer Certification (APIO) or above