Responsibilities

• Develop and maintain core messaging that articulates the school's identity, direction and value proposition — including differentiation from peer programs.
• Translate strategic plan priorities into accessible narratives for faculty, staff, students and alumni.
• Support internal change communications as the school evolves programs, structure and curriculum.
• Manage school’s internal communications program, including digital signboards, announcements and regular updates to faculty and staff.
• Draft talking points, remarks and written materials for the dean and school leadership.
• Compile and produce regular strategic plan progress reports in partnership with school leadership.
• Develop messaging frameworks for faculty retreats and strategic planning sessions.
• Monitor school reputation across social media, earned media and internal channels; flag issues and opportunities.
• Attend and document events that advance strategic narratives about the school, including occasional evening and weekend work.
• Identify, pitch and develop SSW faculty research stories for institutional channels, including UC Berkeley News, social media and video.

Requirements

• Demonstrated ability to translate complex information — research, policy, strategy — into clear narratives for diverse audiences.
• Strong writing and editing skills across formats: web, social media, newsletters, talking points, presentations.
• Ability to navigate and communicate complex issues related to race, ethnicity, gender, ability and other intersectional topics.
• Experience managing multiple projects and competing priorities with limited supervision.
• Comfort operating in ambiguous environments and adapting to evolving priorities.
• Proficiency with social media platforms and analytics (LinkedIn, Instagram, Facebook).
• Strong interpersonal skills and ability to build relationships with faculty, leadership and communications colleagues.
• Demonstrated excellence in problem identification and resolution, sound judgment and decision-making, critical thinking/analysis, risk management, negotiation, creative problem solving, and organizational skill.
• Ability to maintain confidentiality, objectivity, sensitivity, discretion, professionalism, and exercise good judgment and tact.
• Genuine interest in social welfare, public health, housing, child welfare or related policy areas.

Preferred

• Experience with website content management systems.
• Experience with email marketing platforms (e.g., Mailchimp, Marketing Cloud).
• Experience with reputation monitoring tools.
• Experience coordinating vendors for photography, video or design.
• Familiarity with accessibility standards for digital communications.
• Understanding of and/or ability to learn about higher education environment, including faculty culture and academic communications.
• Experience supporting internal change management or strategic planning communications
• Maintain school materials align with institutional brand and messaging priorities.
• Maintain active social media presence across LinkedIn, Instagram and Facebook.
• Produce 2-4 electronic newsletters annually; coordinate occasional print communications for alumni and donors.

Benefits

• This position is eligible for UC benefits.
• Berkeley provides all full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities.
• This position is eligible for remote work up to 1 day/week within the United States (exact arrangements are determined in partnership with your supervisor).