Director -Communications (DO) at City Colleges of Chicago | Chicago, IL | $93K/yr – $95K/yr

City Colleges of Chicago

Director -Communications (DO)

Chicago, IL (On-site)

$93K/yr – $95K/yrDirector/ExecutiveFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own internal communications across a multi-campus system, aligning stakeholders, shaping policies, and driving campaigns that raise understanding and engagement with CCCs strategic direction.

Internal Communications: Design and guide campaigns that inform employees and students about policies, emergencies, opportunities, and deadlines.
Stakeholder Alignment: Orchestrate cross-department collaboration and prepare progress materials for key internal and external stakeholders.
Content & Collaboration: Lead content development with the Marketing & Communications team to ensure timely, coherent messaging across channels.

Job Description

Inform employees of institutional strategy, goals, policies, and procedures, and seek input to shape new or revised policies and practices.
Inform students of relevant opportunities, initiatives, policies, and resources.
Research, develop, and guide the implementation of internal communication campaigns.
Strengthen districtwide communication capacity to ensure strategic and operational priorities are consistently conveyed to all stakeholders.
Assists the Executive Director-Communications in the planning and execution of communication initiatives designed to increase understanding of and support for CCCs strategic direction.
Develops and implements the internal communications strategies to inform students and employees about policies and practices, opportunities, emergencies, deadlines, and other key information.
Oversees the development and editing of a wide range of content materials for internal and external audiences, including remarks, video scripts, talking points, blog posts, print materials, and other content as needed.
Drafts communications designed to inspire CCC employee engagement, satisfaction, and productivity.
Develops communications that drive awareness of CCC colleges and programs to support enrollment and strategic initiatives.
Analyzes and enhances the effectiveness of internal communications by evaluating stakeholder engagement, message reach, and responses to district policies and procedures. Provides data-driven insights and conducts research on industry best practices to strengthen internal communications.
Aligns key internal stakeholders (including district and college contacts) around internal communications.
Prepares communications materials to share progress with key internal and external stakeholders.
Monitors emerging issues and proactively develops communications strategies to address them.
Works in close collaboration with other members of the Marketing and Communications Department (video, marketing, design, web, etc.) to ensure projects are aligned and executed in a timely manner.
Supports public relations activities and media events.
Provides supervision of the Content Manager.
Adheres to CCC Customer Service Excellence standards.
Performs other duties as assigned.

Inform employees of institutional strategy, goals, policies, and procedures, and seek input to shape new or revised policies and practices.
Inform students of relevant opportunities, initiatives, policies, and resources.
A Bachelor's degree from an accredited college or university in Communications, Marketing, Advertising, Public Relations or a related field.
Minimum of five (5) years of professional experience in communications, marketing, or public relations.
Proven track record of successfully facilitating and executing comprehensive communications strategies.
Knowledge of effective uses of communications media, including print, social media, web, video, design and digital marketing.
Excellent writing and editorial skills with the ability to craft messaging for diverse audiences.
Demonstrated ability to lead and manage a team in a fast-paced communications environment.
Exceptional communication and interpersonal skills.
Ability to communicate with individuals from diverse socio-economic backgrounds.
Ability to remain composed under pressure, address sensitive issues with professionalism, and maintain confidentiality as required.

Three to five (3-5) years of experience in internal communications or a comparable communications leadership role is strongly preferred.

Excellent health and welfare benefit package and long-term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan.
Generous vacation, holiday, personal and sick days, and tuition reimbursement.
For a more detailed overview of benefits, please visit the benefits page of our website.

City Colleges of Chicago

City Colleges of Chicago is the largest community colleges system in Illinois and one of the largest in the nation, with over 4,000 faculty members and staff serving more than more than 80,000 students annually at seven colleges and five satellite sites. With locations across the City of Chicago, the seven colleges include Richard J. Daley College, Harold Washington College, Kennedy-King College, Malcolm X College, Olive-Harvey College, Harry S Truman College and Wilbur Wright College. CCC also oversees the award-winning Washburne Culinary & Hospitality Institute, the French Pastry School, the Parrot Cage Restaurant at South Shore Cultural Center, the Sikia Banquet Facility, five Child Development Centers, the Center for Distance Learning, the Workforce Academy and radio station WKKC FM 89.3.

Founded in 1911

Chicago, Illinois, USA

2K employees

apply.ccc.edu