Responsibilities

• Serve as the senior strategic voice on key affiliate accounts
• Lead client relationships and executive-level conversations
• Build, mentor, and manage the affiliate client services team
• Drive performance, retention, and account expansion
• Improve internal processes, reporting standards, and forecasting
• Elevate the strategic quality of our affiliate programs
• Act as executive lead across client affiliate management accounts
• Join and lead key client calls, QBRs, and growth planning sessions
• Provide senior-level guidance and direction on execution of objectives to grow client accounts
• Navigate complex client dynamics and decision-making processes

Requirements

• 7+ years in affiliate marketing leadership
• Agency experience strongly preferred
• Proven experience managing and growing a client services team
• Experience managing, training and structuring client services teams for success
• Deep understanding of publisher ecosystems (content, creator, loyalty, sub-affiliate, tech partners, etc.)
• Strong executive presence and communication skills
• Ability to zoom out strategically while staying close to execution
• Comfortable in a fast-moving, high-growth environment

Nice To Have

• Strategic but pragmatic
• Data-driven decision maker
• Calm under pressure
• Leads and motivates team with positivity
• Able to hold team accountable
• Process-minded but not bureaucratic
• Growth-oriented and commercially aware

Benefits

• Health, Dental and Vision insurance
• Unlimited PTO
• 401(k) plan with company match