Responsibilities

• Lead overall account strategy, ensuring alignment between client business objectives, marketing initiatives, and executional plans.
• Oversee integrated, multi-channel campaigns from planning through launch, optimization, and performance analysis.
• Serve as a strategic partner to senior client stakeholders, providing proactive guidance, insights, and growth recommendations.
• Drive initiatives that support client acquisition, retention, brand awareness, and revenue growth goals.
• Identify opportunities for innovation, testing, and continuous improvement across programs and campaigns.
• Act as the primary escalation point for clients, resolving issues quickly while maintaining strong relationships.
• Oversee budget governance across large-scale engagements, including forecasting, pacing, reconciliation, and profitability management.
• Manage scopes of work to ensure alignment with client objectives, agency resources, and financial targets.
• Maintain accurate revenue tracking and partner with finance and operations to ensure financial health across accounts.
• Develop and oversee measurement frameworks that connect campaign performance to broader business outcomes.
• Lead and mentor cross-functional teams, fostering collaboration, accountability, and high-quality delivery.
• Continuously evaluate team structure and workflows to improve efficiency, strengthen performance, and support team development

Requirements

• 10+ years of experience in account management or client leadership within an agency environment
• Experience managing complex, integrated marketing programs and multi-million-dollar budgets
• Strong financial acumen, including forecasting, scope management, and revenue oversight
• Experience leading go-to-market initiatives and large-scale campaign launches
• Strong understanding of performance metrics and how marketing initiatives drive business impact
• Proven ability to build and maintain senior-level client relationships
• Experience leading and mentoring cross-functional teams
• Excellent communication, presentation, and organizational skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment

Benefits

• Healthcare, Dental, and Vision coverage
• 401K plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave