Responsibilities

• Lead and optimize creative intake, workflow, prioritization, resource allocation, and production processes, including overseeing the administration of RoboHead, ULI’s creative project management platform.
• Oversee the development of, and provide creative leadership for, creative concepts, campaigns, publications, presentations, reports, videos, digital experiences, and marketing assets.
• Ensure creative excellence across all brand touchpoints and maintain high standards of quality, innovation, and effectiveness.
• Manage project prioritization and stakeholder expectations across a diverse portfolio of stakeholders.
• Oversee and manage vendor relationships, production partners, agencies, freelancers, and creative technology platforms and their providers.
• Ensure projects are delivered on time, within budget, and aligned with organizational priorities.
• Develop and manage the annual brand and creative services budget.
• Stay informed of design, content, technology, and digital marketing trends and incorporate best practices into ULI's creative approach.
• Develop and maintain brand governance frameworks, guidelines, toolkits, templates, and standards.
• Provide strategic consultation to stakeholders on branding, naming, messaging, and visual identity.

Requirements

• Proven experience leading brand strategy and creative services, not just one or the other.
• Experience managing a creative team that includes outsourced, freelance, or agency resources.
• A track record of giving decisive, professional creative feedback, and standing behind it, even when the room disagrees.
• Demonstrated success managing multi-stakeholder brands.
• Experience overseeing integrated marketing campaigns and creative development
• Strong understanding of brand architecture, messaging, design systems, customer experience, and marketing strategy.
• Experience with brand research, audience insights, brand tracking, and performance measurement.
• Exceptional organization and the ability to triage competing priorities under deadline pressure.
• Comfort managing projects to a fixed budget and pre-set cost estimates, and communicating trade-offs clearly to stakeholders.
• Bachelor's degree in Marketing, Communications, Design, Business, or a related field.

Preferred

• Experience within an association, membership organization, or other complex, multi-stakeholder nonprofit brand.
• Experience supporting on-site brand activation at large conferences or member meetings.
• Familiarity with creative traffic or project management tools such as RoboHead.
• Experience working across global or multi-market regions.

Benefits

• The salary range for this position is $90,000 to $110,000. Actual compensation will be based on experience, education, skills, and other job-related factors. ULI offers a comprehensive benefits package including health, dental, and life insurance; generous vacation leave; and a retirement plan with employer match.