Responsibilities

• Lead the development of high-impact, business-critical communications, including executive talking points, FAQs, stakeholder messaging, presentations, video messaging and scripts tied to organizational initiatives that reflect Tri Delta’s voice and strategic priorities
• Serve as a trusted advisor to senior leadership on messaging strategy, particularly in complex, sensitive, or high-risk situations
• Ensure alignment and consistency across all stakeholder communications, balancing brand voice with operational clarity and legal considerations
• Collaborate across the Enterprise to develop clear, consistent messaging frameworks for complex, high-stakes organizational initiatives; translate operational, legal, and reputational considerations into effective communication
• Lead crisis and issues communication developing timely, thoughtful and coordinated messaging for organizational incidents, including those reported through the collegiate Incident Response process, while partnering with leadership to ensure accurate and aligned communications
• Anticipate stakeholder questions, concerns, and risks, and proactively address them through clear, structured communication
• Develops clear, action-oriented marketing copy that supports organizational priorities and member engagement initiatives, driving awareness and participation
• Partner cross-functionally to lead oversight of all event and stakeholder scripting include but not limited to Founders’ Day, Convention, Collegiate Leadership Conference and Volunteer Leadership Conference
• Advance Tri Delta's reputation as a thought leader by identifying and developing strategic public relations and thought leadership opportunities that elevate the organization's expertise, insights and influence
• Collaborate with Brand Advancement directors to maintain messaging consistency

Requirements

• Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, or a related field is required
• A Master’s degree in Strategic Communications, Business Administration, or a related discipline is preferred
• 7–10 years of progressive experience in strategic communications, brand management, or marketing, with at least 3 years in a leadership or supervisory role
• Experience managing cross-functional teams and collaborating with senior leadership
• Demonstrated ability to create clear, actionable, and audience-appropriate communications (e.g., FAQs, scripts, stakeholder messaging) that support organizational changes, policies, business operation and brand positioning
• Deep experience in crisis and issues management, including developing responsive communications in partnership with legal and organizational leadership; strong judgment under pressure
• Demonstrated success translating complex or technical information into clear, audience-centered messaging
• Strong project management skills with the ability to manage multiple stakeholders, deadlines, and workstreams simultaneously
• Familiarity with nonprofit, membership-based, or mission-driven organizations is a plus
• Strategic Leadership & Brand Management: Strong understanding of brand strategy, messaging frameworks, and enterprise-wide communication planning; Ability to lead and align communication efforts across diverse stakeholder groups

Preferred

• Master’s degree in Strategic Communications, Business Administration, or a related discipline is preferred
• Familiarity with nonprofit, membership-based, or mission-driven organizations is a plus

Benefits

• Mission driven culture
• Excellent work environment
• Paid vacation & holidays
• Benefits including health insurance (medical, dental, & vision), retirement, & life insurance
• Industry leading professional training