Elements of Launch Intensive
Worthy Marketing Group
New York, USA (Remote)
$44K/yr - $56K/yr (Est.)AgencyInternshipIntern/new grad
16 hrs ago
Digital Success Manager
Cobb County, GA (Hybrid)
Salary Not AvailableMid LevelFull time
Posted 4 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Drive growth and retention as the primary client-facing role for assigned accounts, guiding upsell and success initiatives.
- Own relationships, understand client goals, and steer value delivery.
- Must-have: Proven software sales or customer support experience.
- Standout: Proactively identify upsell opportunities and strategic guidance.
Job Description
Responsibilities
- Serve as the primary point of contact for assigned clients, building strong relationships and understanding their business goals and challenges.
- Proactively identify upsell and cross-sell opportunities within existing client accounts, leveraging a deep understanding of their needs and our product offerings.
- Lead presentations to showcase the value of our solutions and address client needs and objections.
- Provide ongoing support and training to clients, ensuring they are equipped to effectively use our services and achieve their desired outcomes.
- Monitor client satisfaction and engagement, conducting regular check-ins, surveys, and reviews to gather feedback and address any issues or concerns.
- Stay current on industry trends, competitive landscape, and emerging technologies to effectively position our offerings and provide strategic guidance to clients.
