Responsibilities

• Own social listening and reputation monitoring (via social listening tools) across earned and social channels, tracking sentiment and coverage for flagship campaigns like the Anti-Loneliness Campaign, Human Connection Hub, and Healthy Dating Campaign, and flagging risks and opportunities to leadership
• Manage the corporate website and blog as the home for our storytelling, publishing campaign reports (e.g., our economics-of-dating report), narrative pieces, and executive thought leadership
• Own video and digital amplification plans for major campaigns and executive moments, extending the reach of earned coverage and events (e.g., Healthy Dating Campaign, regional forums, trust and safety campaigns)
• Support employer brand strategy across social and digital channels, partnering with HR/Talent to spotlight our people and culture.
• Monitor social and digital sentiment tied to Trust & Safety, policy, and executive reputation moments, providing early warning on emerging issues

Requirements

• You have 5+ years of experience in digital/social media management, corporate communications, or a related field
• You have hands-on experience with social listening and analytics tools (e.g., Emplifi, Meltwater, Sprinklr, Brandwatch, Google Analytics) and survey-based measurement
• You’ve built or supported employer brand strategy and content
• You have experience managing a corporate website/CMS and blog content
• You’re comfortable coordinating video production and digital amplification, from creative brief through final delivery
• You have strong analytical skills and can turn data into clear, actionable recommendations tied to OKRs
• You’re comfortable working across time zones and regional teams (US, Europe, International) to keep measurement and content consistent
• You have excellent written and verbal communication skills
• You hold a Bachelor’s degree in Communications, Marketing, Journalism, or a related field (or equivalent experience)

Benefits

• Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being
• Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security
• Unplug - Generous PTO and 14 paid holidays so you can unplug
• Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work
• Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts
• Company Gatherings - We host company events where our employees get to know each other and build a sense of connection and belonging!