Drive content strategy and digital project delivery by aligning governance, workflows, and cross-functional execution for client work.

• Supporting data entry, taxonomy design, and process documentation for content management and workflow platform implementations.
• Assisting with testing and documentation updates for content integrations and connectors.
• Auditing sites to understand existing content and define gaps.
• Assisting with audience research activities, including stakeholder interviews, content-focused usability testing, and competitive analyses.
• Developing recommendations on how to improve web content based on user research and web analytics.
• Creating and contributing to content strategy deliverables, such as content outlines and web style guides, that provide a basis for content development.
• Assisting with content modeling activities.
• Working closely with writers by lending a hand in the writing process when needed.
• Defining and executing content writing workflows.
• Researching and documenting best practices for website content.