Responsibilities

• Participate in our tours to capture photos and videos that highlight authentic guest experiences
• Create and edit engaging short-form content to share across Instagram, Facebook, and TikTok
• Write creative captions and posts that reflect our brand voice and Aloha spirit
• Manage social media channels: posting, scheduling, and responding to DMs and comments
• Collaborate with tour guides, crew, and guests to produce dynamic and genuine content
• Communicate with guests on-site to collect testimonials and encourage engagement
• Help develop creative campaigns that promote tours, ocean experiences, and related merchandise
• Track and report social media performance and engagement metrics
• Contribute to a variety of marketing initiatives including blog writing, email marketing, SEO projects, OTA (Online Travel Agency) content management, AI-assisted marketing projects, and other digital marketing efforts as needed

Requirements

• English fluency (written and verbal)
• Excellent communication and teamwork skills
• Outgoing, personable, and comfortable engaging with guests and team members
• Strong willingness to learn and grow in a fast-paced tourism and hospitality environment
• Curious and eager to learn different areas of marketing beyond social media
• Comfortable exploring and adopting new technologies, including AI-powered tools and platforms
• Strong creative writing and visual storytelling skills
• Interest in social media content creation (Instagram, TikTok, Youtube, etc.)
• Familiarity with tools such as CapCut, Canva, Adobe Premiere, or similar platforms is a plus

Preferred

• Bilingual in Japanese and English (strongly preferred)
• Familiarity with SEO, Google Analytics, or Google Ads
• Interest in AI tools such as ChatGPT, Gemini, Claude, or other emerging marketing technologies
• Photography and videography experience (comfortable shooting on location)
• Basic design skills using Canva, Photoshop, or Illustrator
• Experience with social media ads (Meta/Google)
• Experience creating email campaigns or blog content

Benefits

• Health, dental, and vision insurance (for eligible employees)
• 401(k)
• Employee discounts
• Full-time & Part-Time opportunities