Responsibilities

• Lead a three-person pod: yourself, a Sub Account Manager, and a Media Buyer. As the pod lead, you are the face of the account and the strategic backbone behind it.
• Client relationships, start to finish — you own onboarding calls, recurring strategy and performance reviews, and every touchpoint in between
• Retention and save conversations — when a client is nervous or considering walking, you’re the one who talks them off the ledge with a real plan, not platitudes
• Strategic advisory — you’re not reporting numbers, you’re interpreting them and telling clients what to do next
• Confidence under pressure — when an account gets flagged or performance dips, you’re the calm, credible voice that reassures the client and rallies your pod to fix it
• Escalation point — every client concern that can’t be resolved at the pod level lands with you, and you resolve it
• You’ve managed Meta ad accounts
• You read performance data fluently — CTR, CPA, ROAS, frequency, conversion tracking — and translate it into plain-language strategy for clients
• You stay composed when things break, because in this world, something always eventually does
• You’d rather solve a hard, unpredictable problem than manage a quiet, predictable account

Requirements

• Experience managing Meta Ads accounts
• Strong command of Meta Ads Manager: campaign structure, budgeting, targeting, Pixel/Conversions API
• Proven client-facing experience — onboarding, QBRs, retention conversations
• The ability to lead a small team (media buyer + sub account manager) toward shared account goals
• Thick skin, sharp judgment, and a bias toward calm problem-solving over panic

Benefits

• Paid time off