Digital Content Strategist and Writer Associate at JPMorgan Chase & Co. | New York City, NY | $65K/yr – $120K/yr

JPMorgan Chase & Co.

Digital Content Strategist and Writer Associate

New York City, NY (On-site)

$65K/yr – $120K/yrIntern/New Grad3+ years expFull time

Posted 4 weeks ago

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Job Summary

Own a client education content program, coordinating with content leads, SMEs, freelancers, and cross‑functional partners to turn financial topics into clear articles and newsletters.

Content Production and Storytelling: Create educational web articles, emails, and newsletters with SMEs and freelancers.
Cross‑Functional Collaboration: Align with thought leaders, product, practice management, and communicators to surface timely content.
KPI Monitoring and Delivery: Own KPI tracking and reporting for the book of work with analytics support.

Job Description

Responsibilities

Work closely with the team’s content leads on the creation of educational articles in support of clients and prospective clients.
Work with freelancers and in-house subject matter experts to create copy for a variety of content; including web-based articles, emails, and newsletters
Partner closely with thought leaders and specialists, business and product leads, practice management, content creators, marketers and communicators across the company.
Leverage materials from other lines of business within J.P. Morgan to provide clients and prospective clients with relevant and timely content.
Own monitoring progress against KPIs and reporting for book of work (with support from data & analytics lead).
Manage multiple strategic content projects simultaneously.

Requirements

Bachelor’s Degree.
3+ years of experience writing and/or editing for digital content or news media organizations or financial institutions.
A natural storyteller with a passion for getting creative, making the complex approachable and bringing ideas to life.
Highly organized and collaborative thinker.
Experience in writing about financial topics like investments, trading, retirement and wealth management.
A track record of driving business results.
Strong familiarity with data and analytics platforms and data-driven decision-making.
Effective communication skills, both written and oral, with the ability to present information clearly and professionally.
Ability to work collaboratively and partner with others.
Strong initiative, energy and confidence.
Genuine interest in the world of financial markets and personal finance.
Knowledge of SEO best practices and optimization best practices.
Experience covering financial news.
Knowledge of data & analytics platforms (Adobe, Tableau).
Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word).
Financial credentials.

Preferred