Digital Content Librarian

Lakeland, FL (On-site)

Salary Not AvailableMid Level1+ years expInternship

Posted 4 months ago

Job Summary

Drive the library’s social media, content, and community engagement for city residents.

  • Must-have: Master’s in Library/Information Science (ALA-accredited) or related field
  • Standout: Own social media strategy and cross-department collaboration for graphics and web content

Job Description

Responsibilities

  • Manages the library's social media presence, profiles, and efforts, including scheduling and overseeing content to ensure a consistent brand message and maintain the library's voice throughout all marketing channels
  • Develops and implements social media strategies and campaigns, including creating original content
  • Monitors and responds to social media posts, comments, and questions in a timely, respectful, accurate, and informative manner, providing excellent customer service across all social media channels
  • Uses social media to promote and market library services and activities, collaborating with library staff and City departments to share library information via social media to increase awareness, drive participation, and demonstrate the library's impact
  • Creates, develops, and manages the library's website content
  • Produces, creates, and formats graphic designs for print and digital distribution to promote library services, events, and activities
  • Assists library staff with optimization of graphics for digital and print campaigns, and prepares printed and electronic newsletters, brochures, posters, and other media materials on behalf of the library
  • Directs assigned special events and activities
  • Provides excellent customer service to library users, whether in person, on the phone, or online
  • Performs circulation functions at service desks, including financial transactions

Requirements

  • Master's Degree from a program accredited by the American Library Association in Library/Information Science with an emphasis in public librarianship or a related field
  • One year of experience in a library setting or customer service environment
  • Must possess and maintain a valid driver’s license
  • Must possess and maintain a valid telephone number

Preferred

  • Experience developing and maintaining a social media presence and/or website for a group or organization
  • Experience developing and leading programs in a library setting
  • Graphic design skills or experience creating flyers, posters, videos, or other public materials

Benefits

  • Annual leave is accumulated bi-weekly and based upon years of service as follows
  • Sick Leave
  • Sick Leave Pool
  • Family & Medical Leave
  • Pension Plan
  • Defined Benefit Plan
  • Defined Contribution Plan
  • Deferred Compensation 457 Plan
  • Holidays
  • Funeral Leave
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City of Lakeland

The City of Lakeland is committed to attracting and retaining top talent by offering a comprehensive and competitive benefits package that supports employees and their families at every stage of life and career.Employees enjoy a defined pension plan with a 5-year vesting period (with separate pension plans for Police and Fire), as well as a 457 deferred compensation plan with a 5% employer match to help build long-term financial security.Our benefits also include tuition reimbursement, longevity pay, and access to an onsite health clinic designed to promote wellness and convenience. We offer comprehensive medical, dental, and vision coverage, along with flexible spending accounts for healthcare and dependent care.Financial protection and peace of mind are supported through basic and AD&D life insurance equal to one times annual earnings up to $50,000, free long-term disability coverage, and additional voluntary options including life and AD&D insurance, accident insurance, hospital indemnity, and critical illness benefits.Work-life balance is a priority, with generous paid leave including vacation time, sick time, access to a sick leave pool, 12 paid holidays, funeral leave, jury/witness duty leave, and military leave. Employees also benefit from free access to recreational facilities and fitness classes that support overall wellness.At the City of Lakeland, we invest in our employees by providing meaningful benefits that enhance financial stability, personal well-being, and professional growth.

Lakeland, Florida, USA
1K employees (17 in marketing)

Marketing Team

Marketing Team Size
17 (2% of company)
Median Career Experience
2 years
Median Tenure
1.6 years

Traffic Signals

Monthly Visitors
90.4K
Traffic Source Mix
Search
45.9%
Direct
49.5%
Referral
3.7%
Social
0.3%
Paid
0.4%

Headcount Trend

Current headcount: ~1K

Recent News

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Digital Content Librarian

City of Lakeland · Lakeland, FL · On-site