Responsibilities

• The Digital Content and Accessibility Specialist is responsible for the development, management, and continuous improvement of educational and marketing content across UTIA digital platforms.
• The role ensures Title II accessibility compliance, alignment with institutional brand standards, and effective audience engagement through strategic content planning and optimization.
• The role exercises professional judgment in partnering with content authors, assessing communication needs, and determining the most effective strategies for creating, editing, and publishing content.
• It independently identifies opportunities for content enhancement, recommends best practices, and maintains documentation to support efficient workflows, long‑term planning, and optimized user engagement.
• The successful candidate will thrive in a fast-paced environment, possess excellent customer service skills, and display meticulous attention to detail.
• The candidate also will take initiative, demonstrate a sense of urgency, use good organizational skills, and follow through on commitments to achieve high-quality results.

Requirements

Preferred

• takes initiative and demonstrates a sense of urgency
• good organizational skills
• follow through on commitments

Benefits

• UT Knoxville offers access to career development and coaching, continued education, and an extensive list of development and training possibilities.
• The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.