Digital Communications Specialist

Cincinnati, OH (Hybrid)

Salary Not AvailableMid Level2+ years expFull time

Posted 7 weeks ago

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Job Summary

Own the website content and communications backbone, driving page creation, content governance, and internal outreach across SharePoint and SendGrid with cross-functional alignment.

  • Content governance and site updates: prioritize business-critical changes and ensure accuracy across Core Specialty’s web pages.
  • Page design and publishing: build new pages on corespecialty.com aligned to brand standards and business goals.
  • Internal comms execution: manage SendGrid workflows, audience segmentation, and performance reporting to optimize reach and engagement.

Job Description

Responsibilities

  • Manage and prioritize all website content updates (add/remove photos, fact sheets, updating contacts, etc.) and ensure timely completion. Own the prioritization of critical and business-sensitive changes.
  • Design and develop new pages on corespecialty.com, aligning structure and content with branding standards and business objectives. Work cross-functionally to determine needs from the business and manage the execution of their requests.
  • Work with Director of Communications and cross-functional stakeholders to source, refine, and publish updated materials across appropriate web pages.
  • Oversee content accuracy for the website, ensuring consistency and adherence to brand style guidelines
  • Manage distribution lists and audience segmentation within the internal communications platform (SendGrid). Locate any gaps in service and manage solutions.
  • Utilize organizational data to segment internal email communications appropriately and support effective message delivery
  • Manage mechanics and functionality of SendGrid for internal communications, ensuring proper formatting, effective distribution, and a consistent end product.
  • Analyze and report on internal communication performance metrics, including open rates, click-through rates, and engagement.
  • Develop branded digital assets and layouts (email headers, internal announcements, intranet visuals) that support internal and some external communications, ensuring consistency with brand standards and communication objectives.
  • Own the ongoing maintenance of SharePoint intranet content, working cross functionally to obtain and evaluate materials, prioritizing updates, and at times assisting with creating materials.

Marketing Team

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