Digital Account Manager

USA (On-site)

$45K/yr – $50K/yrMid Level1+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the client relationship and growth plan for local SMBs by translating performance data into actionable SEO gains and upsell opportunities, while partnering with the AE and digital team to stay informed and supported.

  • Handle local SEO, Google Business Profiles, and search fundamentals to drive visibility for a portfolio of small businesses.
  • Translate analytics into clear next steps and guide clients through optimization opportunities and ROI impact.
  • Identify expansion opportunities and collaborate with Account Executive and Digital Media to ensure client success.

Job Description

Responsibilities

  • Serve as the primary point of contact for a portfolio of small business clients
  • Build meaningful, consultative relationships rooted in trust
  • Translate analytics and performance insights into clear, actionable next steps
  • Guide clients through SEO and search visibility strategies that drive growth
  • Identify opportunities to expand solutions that genuinely help their business
  • Partner with your Account Executive and Digital Media team to ensure clients feel supported and informed

Requirements

  • 1–3 years of experience in agency, account management, or client-facing digital marketing
  • Experience working directly with small or local businesses
  • Understanding of local SEO, Google Business Profiles, and search fundamentals
  • Confidence explaining performance metrics and optimization opportunities in simple terms
  • Strong communication skills and a proactive, solutions-focused mindset
  • A genuine desire to make a difference for every client you serve

Benefits

  • Full benefits (Health, Dental, Vision, 401k, PTO, etc.)
  • A collaborative team that believes client care comes first
CGI Digital logo

CGI Digital

We have begun to rebrand ourselves as CGI Digital. Creating one cohesive brand across all divisions of the company will help unify our mission of taking care of our teammates, taking care of our clients, and taking care of our communities. Our brand promise is simple: We are building a better community. Whether that community is the towns that we work in, the CGI community of employees, or even the community service we've done within our hometowns. At CGI Digital you can count on the fact that we care for our clients. We partner with communities across the country, and help small businesses develop a voice in this digital age. Through video production, website development, SEO management and all things digital, we develop a web presence that helps your business grow and achieve the goals you want to reach. When you see the CGI Digital logo, you can count on the fact that we care for small business, because small business is who we are, building a better community!

Founded in 1988
Rochester, New York, USA
393 employees (98 in marketing)

Traffic Signals

Monthly Visitors
7.1K
Traffic Source Mix
Search
34%
Direct
51.9%
Referral
5.8%
Social
7.1%
Paid
1.1%

Headcount Trend

Current headcount: ~393

Marketing Team

Marketing Team Size
80 (20% of company)
Marketing Roles Posted (Last 30 Days)
1

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