Data Scientist Associate Sr - Consumer Bank Marketing Analytics at JPMorganChase | Columbus, OH

JPMorganChase

Data Scientist Associate Sr - Consumer Bank Marketing Analytics

Columbus, OH (Unknown)

Salary Not AvailableSenior Level3+ years expFull time

Posted 2 months ago

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Job Summary

Drive analytics for digital shopping journeys to improve discoverability and conversion, delivering fast, executive-ready insights.

Must-have: 3+ years SQL, Python, and Adobe Analytics experience.
Standout: Executive dashboards in Tableau and cross-functional insight delivery.

Job Description

Responsibilities

Analyze comprehensive customer digital shopping journeys to uncover deep insights, identifying friction points and opportunities to enhance discoverability and conversion and drive personalized and seamless digital shopping experience.
Monitor digital shopping platform health to detect anomalies, partnering with marketing, product, and technology teams to diagnose and resolve issues to mitigate impacts to business results and customer experience
Build and deliver best in class business intelligence through interactive dashboards and executive-level reports on customer engagement and digital shopping funnel health to enable quick decision making and inform marketing, product, and technology priorities
Provide actionable analytics to inform business and marketing strategies for new feature launches and customer journey optimization, partnering with stakeholders to remove friction, boost conversion, and deliver measurable improvements
Partner with Test Design to source data, size digital shopping experiments, and inform the experimentation roadmap; analyze A/B experiment performance and communicate results and recommendations to quad members and senior leadership
Partner with the cross-functional team to implement growth-driven initiatives and develop ongoing measurements to monitor performance.
Collaborate with broader Analytics and Marketing teams to develop integrated stories on business performance drivers and customer behavior trends
Apply AI tools and automation to streamline analyses, reduce cycle times, and accelerate insights

Requirements

Bachelor degree in Business Analytics, Data Science, Mathematics, Statistics, or related field of study
3+ years of relevant experience analyzing customer experiences and journeys
3+ years of experience with SQL and Python
3+ years of experience with Adobe Analytics, Tableau, and Alteryx
Hands-on experience with behavioral and transactional analytics tools and techniques
Experience working with Business Intelligence platforms to deliver dashboards
Experience with sizing and evaluating digital A/B experiments
Demonstrated ability to define business KPIs and establish measurement frameworks
Strong PowerPoint and slide-writing skills to deliver analytical insights
Strong communication skills to translate complex analyses into clear narratives for executive, business, and technical audiences

Preferred

Experience in financial services and/or other regulated environments
Demonstrated experience using AI coding tools (i.e. GitHub Copilot, Claude Code, Cortex) to improve productivity and accelerate insights
Intellectually curious and eager to become subject matter expert in their focus area
Creative problem solver with strong analytical rigor
A strong communicator and able to build relationships with key stakeholders

Benefits

comprehensive health care coverage
on-site health and wellness centers
a retirement savings plan
backup childcare
tuition reimbursement
mental health support
financial coaching and more
Additional details about total compensation and benefits will be provided during the hiring process.

JPMorganChase

4.0 Glassdoor

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms© 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.

New York, New York, USA

219K employees (4,490 in marketing)

www.jpmorganchase.com

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