Customer Success Manager - Southeast

Orlando, FL (Hybrid)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 months ago

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Job Summary

Drive relationship management and adoption of GolfNow products for assigned accounts to maximize retention and revenue.

  • Own relationships with GolfNow customers and drive product adoption across Platform, Plus, Answers, Technology, Premium Marketing and ClubBuy.
  • Must-have: 2+ years of relevant experience and proven client relationship skills.
  • Standout: ability to align client goals with expanded offerings and cross-functional collaboration.

Job Description

Responsibilities

  • Accountable for all aspects of relationship management of assigned accounts with the result of maximizing client satisfaction and product usage across all product and service lines
  • Working with the GolfNow team to consult and close golf courses/resorts on compelling offers for GolfNow’s suite of products
  • Develop customer relationships that promote retention and alignment of client goals
  • Drive adoption of our core products including Platform, Plus, Answers, Technology, Premium Marketing and ClubBuy
  • Implement strategic business initiatives to expand the range of offerings for our GolfNow customers
  • Working with Golf Course Partners to support and help develop plans to operate their daily business
  • Perform frequent client reviews in of product and service consultations and demonstrations
  • Review performance of distributions channels, recommend pricing and yield strategies to drive more rounds of golf and increase revenue

Requirements

  • 2+ years of relevant work experience
  • Ability to handle multiple projects simultaneously
  • Excellent verbal and written communication skills
  • Organized with attention to detail
  • Proven ability to build and maintain relationships with clients

Nice To Have

  • Bachelors degree in Advertising, Marketing, Business or related field
  • E-Marketing experience preferred
  • Client Management experience preferred
  • Sales development and/or strategy experience is a plus
  • Online distribution experience is a plus
  • Demonstrated experience adapting, learning new skill sets, and gaining an understanding of operational challenges
  • Strong analytical and problem-solving skills
  • Exceptional time management, with prompt client response times
  • Self-motivated and curious
  • Strong team player
  • Reliable with the ability to work in a professional office setting, remotely and independently without direct supervision in a demanding, fast-paced, deadline-driven environment
  • 2+ years of relevant work experience (note: this is a requirement; included here as part of de-duplicated nice-to-have region? It remains in requirements)
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Versant

We help developers of infrastructure projects make the best decisions within the French mitigation hierarchy regulatory framework (Séquence ERC). Our solution enables the identification of the most suitable sites for implementing compensatory measures.

Founded in 2023
Paris, Île-de-France, FRA
9 employees (2 in marketing)

Traffic Signals

Monthly Visitors
806
Traffic Source Mix
Search
44.7%
Direct
34.5%
Referral
13.5%
Social
4.7%
Paid
1.3%

Headcount Trend

Current headcount: ~9

Marketing Team

Marketing Team Size
1 (11% of company)
Median Career Experience
45 years
Median Tenure
46.3 years
Marketing Roles Posted (Last 30 Days)
18

Funding

Total Funding
$717.6K
Last Raise
$396.4K
Pre Seed, 11 months ago

Funding History

  • Apr 2025
    Pre Seed • $396.4K
  • Jan 2024
    Pre Seed
  • May 2023
    Pre Seed • $151.4K

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