Customer Engagement Associate

Atlanta, GA (On-site)

Salary Not AvailableEntry LevelFull time

Posted 1 month ago

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Job Summary

In-store customer engagement: educate shoppers, promote brands, and support sales outcomes while working with teammates to hit growth goals.

  • In-store education and brand representation to educate customers on products and promotions.
  • Front-line customer service and support, answering questions and resolving issues.

Job Description

Responsibilities

  • Engage with customers in-person to educate them on products, promotions, and brand offerings
  • Represent client brands professionally through in-store marketing initiatives
  • Provide high-quality customer service to new and existing clients
  • Serve as a point of contact for customer questions and support
  • Support sales and marketing efforts by contributing to business growth
  • Collaborate with team members to achieve team objectives
  • Assist in driving sales by identifying customer needs and offering appropriate solutions

Requirements

  • Bachelor’s or Associate’s degree preferred, but not required
  • Strong communication and interpersonal skills
  • Coachable, proactive, and eager to learn
  • Problem-solving mindset with ability to adapt to different customer needs
  • Comfortable working in a team-based, fast-paced environment

Preferred

  • availability for immediate start

Benefits

  • Paid, hands-on training in marketing, customer engagement, and business operations
  • Supportive and collaborative team environment
  • Performance-based advancement opportunities
  • Travel and networking experiences
  • Development of transferable skills in customer service, relationship building, and professional growth
New Acquisitions logo

New Acquisitions

We are an acquisitional company that specializes in promotional advertising and marketing, including corporate promotions and marketing on behalf of our clients. They provide the different promotions and services and we are responsible for representing them in local markets as well as helping them with new marketing strategies depending on their target markets. Our clients specialize in field such as home renovations, as well as home entertainment and business development. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients’ customers through marketing and advertising.

Founded in 1970
Atlanta, Georgia, USA
225 employees (25 in marketing)

Traffic Signals

Monthly Visitors
822
Traffic Source Mix
Search
25.3%
Direct
50.8%
Referral
5.2%
Social
17.5%
Paid
1.2%

Headcount Trend

Current headcount: ~225

Marketing Team

Marketing Team Size
21 (9% of company)
Median Career Experience
9 years
Median Tenure
5.1 years