CRM/Marketing Coordinator at Plein Air Agency | Dallas, TX

Plein Air Agency

CRM/Marketing Coordinator

Dallas, TX (Remote)

Salary Not AvailableEntry Level1+ years expFull time

Posted 4 months ago

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Job Summary

Support omnichannel campaign execution and client delivery through cross-channel coordination and QA across Email, SMS, Push, and In-App.

Assist in building and QAing campaigns across channels.
Must-have: 1–3 years in marketing or digital operations.
Standout: Fully remote agency work with cross-channel coordination.

Job Description

Responsibilities

Support campaign build and execution across Email, SMS, Push, and In-App — managing setup, QA, scheduling, and deployment within platform tools.
Maintain the omnichannel marketing calendar, tracking upcoming campaigns, deadlines, and dependencies to keep execution on schedule.
Assist in the development of creative briefs by gathering background information, audience parameters, and campaign objectives from the Account Manager.
Coordinate creative review and approval workflows, routing assets between internal teams and flagging feedback clearly and on time.
Build and QA campaign audiences and segmentation logic in platform tools, ensuring targeting parameters match the approved strategy.
Pull and compile campaign performance reports, organizing data clearly to draw insights and present to clients.
Monitor live campaigns for delivery issues, anomalies, or errors — escalating quickly and helping troubleshoot with platform and data teams.
Support A/B test setup and tracking, documenting test parameters, results, and next steps as directed by the Account Manager.
Omnichannel Operations
Client Support

Requirements

1–3 years of experience in marketing, CRM, digital operations, or a related field
Familiarity with email or CRM platforms (Braze, Attentive, Salesforce Marketing Cloud, or similar) a plus
Strong attention to detail — you catch errors before they go out the door
Organized and proactive; you manage your own tasks without needing to be reminded
Clear communicator — in writing, in meetings, and when flagging issues
Comfortable working with data at a basic level — pulling reports, reviewing metrics, spotting anomalies
Eager to learn the strategy behind the execution, not just complete tasks
Proficient in Google Workspace, Microsoft Office Suite, and project management tools such as Monday.com
Bachelor's degree in Marketing, Communications, Business, or related field

Benefits

Fully remote work arrangement

Plein Air Agency

3.5 Glassdoor

Plein Air is a marketing and technology consultancy purpose-built for restaurant brands. We are full service in ways that you wouldn’t expect from your typical agency. We’ll elevate your brand, develop your ads, and connect in social media, but we’ll also do what other agencies can’t.We’ll design a loyalty program that drives action. We’ll develop your online ordering interfaces, and design and manage your overall marketing ecosystem so your customers get a more cohesive experience. We’ll build your dashboards so you’ll know how your business is performing. We’ll create new recipes and help you get the most from your kitchen. Most of all, we’ll act relentlessly at the service of your guests.

Founded in 2016

Dallas, Texas, USA

114 employees (52 in marketing)

itspleinair.com

63% recommend to a friend

61% CEO approval