CRM Content Writer - EA SPORTS

Austin, TX (On-site)

$93K/yr – $129K/yrSenior Level3+ years expFull time

Posted 3 months ago

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Job Summary

Drive clear, player-focused EA SPORTS editorial across email, web, and in-game channels, translating complex gameplay into trustworthy content and coordinating with cross-functional teams to boost engagement and retention.

  • Must-have: 3+ years writing editorial content for games or sports platforms with calendar coordination.
  • Standout: SEO experience to improve content discoverability and traffic.

Job Description

Responsibilities

  • Craft clear, engaging, and on-brand editorial content (e.g. title update explainers, onboarding guides, feature deep-dives, dev spotlights) for EA SPORTS channels (email, web, in-game)
  • Translate complex game systems and updates into player-friendly content that drives comprehension and confidence
  • Partner with developers, producers, marketers, and community leads to uncover stories that bring clarity and value to fans
  • Ensure consistency in voice, tone, and quality across all written content, aligned with brand and player expectations
  • Manage a fast-paced editorial calendar, coordinating deadlines and approvals across multiple functions
  • Monitor player sentiment and feedback to inform content needs and opportunities
  • Support franchise growth by creating content that boosts engagement, builds trust, and drives retention

Requirements

  • Deep knowledge of EA SPORTS gameplay, systems, and live-service models
  • 3+ years of experience writing editorial content for games, entertainment or (preferably) sports platforms
  • Experience applying SEO practices to improve content discoverability and traffic
  • Experience managing an editorial calendar and coordinating content across teams and at scale
  • Passion for sports and competition

Preferred

    Benefits

    • In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.
    • For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.
    • We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more.
    Electronic Arts (EA) logo

    Electronic Arts (EA)

    4.1 Glassdoor

    Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A team where creativity thrives, new perspectives are invited, and ideas matter. Regardless of your role, team, or location, this is a place where everyone makes play happen. Join us.

    Founded in 2004
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    Current headcount: ~35.9K

    Marketing Team

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    Total Funding
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    Last Raise
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    Private Equity, 6 months ago

    Funding History

    • Sep 2025
      Private Equity
    • Jan 2019
      Post IPO Equity
    • Jan 2008
      Post IPO Equity

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