Creator Operations Analyst - Grapevine

New York City, NY (Remote)

$65K/yr – $80K/yrEntry Level2+ years expFull time

Posted 7 weeks ago

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Job Summary

Own end to end creator campaigns and network growth for a scalable creator program, while coordinating cross functional teams to keep creators happy and campaigns on schedule.

  • End to end campaign ownership: sourcing to delivery across dozens of campaigns.
  • Creator network builder: recruit onboard and nurture creators across niches.
  • Ops and insights: track performance, optimize workflows, and inform creator selection.

Job Description

Responsibilities

  • Own Creator Campaign Execution
  • Manage creator campaigns from creator sourcing through final asset delivery. Coordinate timelines, deliverables, approvals, and communication across dozens of simultaneous campaigns while ensuring creators have everything they need to execute successfully and on time.
  • Build and Grow Our Creator Network
  • Identify, recruit, and onboard high-quality creators into the Grapevine ecosystem. Develop and maintain strong relationships with creators across a variety of niches, ensuring a positive creator experience while continuously expanding the quality and scale of our network.
  • Manage Creator Communications
  • Serve as a primary point of contact for creators throughout campaign lifecycles. Negotiate participation, communicate campaign requirements, troubleshoot issues, answer questions, and ensure creators remain informed and engaged from onboarding through payment.
  • Drive Operational Excellence
  • Maintain and improve systems, workflows, and processes that support creator operations at scale. Track campaign progress, monitor deadlines, manage documentation, and ensure operational accuracy across contracts, deliverables, creator profiles, and reporting.
  • Ensure Content Quality and Compliance
  • Review creator-submitted content to ensure it aligns with campaign briefs, brand guidelines, platform requirements, and quality standards. Provide clear, actionable feedback to creators and collaborate with internal teams to resolve revisions efficiently.
  • Analyze Performance and Creator Insights
  • Track creator performance, campaign outcomes, and operational metrics to identify trends and opportunities for improvement. Use data to inform creator selection, optimize workflows, and strengthen overall campaign performance.
  • Collaborate Across Teams
  • Partner closely with Brand Success, Creative Strategy, and Production teams to ensure seamless campaign execution. Act as the connective tissue between creators and internal stakeholders, helping deliver exceptional experiences for both.
  • Help Scale the Future of Creator Operations
  • Contribute to the evolution of Grapevine’s creator ecosystem by identifying opportunities to improve processes, automate workflows, and create scalable solutions. Bring a builder mindset and help shape how creator operations grows alongside the business.

Requirements

  • Bachelor’s degree or equivalent experience, with 0–2 years of experience across startups, performance marketing, talent management, consulting, or other growth-oriented industries. Recent graduates are encouraged to apply. We value curiosity and a willingness to learn.
  • Exceptional organization and project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Strong written communication skills and confidence communicating with creators, talent managers, and cross-functional stakeholders.
  • Comfort working within project management platforms (such as Asana or Monday) to track deliverables, timelines, and creative workflows.
  • Strong understanding of digital marketing and consumer trends, with curiosity about how content, technology, and platform dynamics shape brand growth.
  • Familiarity with influencer marketing, UGC, social media platforms, and creator ecosystems.
  • A solutions-oriented mindset with the ability to navigate ambiguity and independently drive projects forward.

Preferred

    Benefits

    • Medical, Dental, Vision, Short/Long-Term Disability, Life/AD&D
    • 401k - Employer match
    • HSA - Employer contributes
    • Flexible Vacation & PTO plan
    • Paid Maternity / Paternity
    • Paid Holidays
    • Remote/Flex day schedule
    • Laid back office environment
    • The coolest team ;)
    • Fun company events & off-sites
    New Engen logo

    New Engen

    3.6 Glassdoor

    New Engen is a digital marketing agency driving impact for brands across every phase of the customer journey – maximizing it, measuring it, and repeating it. Through a genuine passion for building brands, a relentless desire to challenge the status quo, and deep digital expertise across hundreds of brands and verticals, we put our clients on the cutting edge of what’s possible in digital marketing.

    Founded in 2016
    Seattle, Washington, US
    479 employees (204 in marketing)
    74% recommend to a friend
    97% CEO approval

    Traffic Signals

    Monthly Visitors
    33.3K
    Monthly Google Ads Budget
    $53
    Traffic Source Mix
    Search
    30.6%
    Direct
    45.4%
    Referral
    15.4%
    Social
    6.9%
    Paid
    1.4%

    Headcount Trend

    Current headcount: ~471

    Marketing Team

    Marketing Team Size
    184 (39% of company)
    Median Career Experience
    9 years
    Median Tenure
    3.3 years
    Marketing Roles Posted (Last 30 Days)
    27

    Funding

    Total Funding
    $10.6M
    Last Raise
    $8.1M
    Private Equity, 4 years ago

    Funding History

    • Dec 2021
      Private Equity
    • May 2017
      Series A • $8.1M
    • Sep 2016
      Seed • $2.5M

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