Responsibilities

• Educate, support, and evaluate content produced by creators within the UGC program, ensuring consistent adherence to creative briefs, brand guidelines, and performance benchmarks
• Conduct daily and weekly reviews of creator-submitted content, providing structured, actionable feedback to drive continuous improvement in creative output
• Serve as the primary liaison between the creator network and the Head of Creator Programs, delivering timely status updates, performance summaries, and escalation reports
• Schedule and lead in-person office visits and video calls to walk creators through deliverables, provide creative direction, and foster a collaborative, high-performance culture
• Produce original content as needed to support campaign timelines, fill creative gaps, or serve as a reference benchmark for creator briefs
• Maintain a structured and scalable creator management process, including onboarding workflows, content calendars, and turnaround SLAs to ensure creative supply meets demand

Requirements

• LA-based and able to commute regularly to our Beverly Hills office
• 3+ years of experience in creative management, UGC program management, influencer marketing, or a closely related field
• Deep, demonstrated expertise in TikTok, Instagram Reels, and short-form video content creation, with a strong pulse on creator culture and platform behavior
• Exceptional written and verbal communication skills, with the ability to deliver clear, constructive feedback to creative talent at varying skill levels
• Proven track record of managing multiple creators or projects simultaneously within structured workflows and defined timelines
• Comfortable operating in fast-paced, ambiguous environments with a bias toward action and accountability

Benefits

• $90,000 – $100,000 Base Salary
• 100% employer paid Medical, Dental, and Vision Insurance
• 75% dependent coverage
• 401(k) with employer matching
• Daily team dinner provided in-office
• A high-growth, mission-driven team focused on transforming how students learn