Responsibilities

• Copy edit content across Chase's credit card portfolio and related Card and Chase Travel digital experiences, including marketing newsletters, partner emails, articles and microsites.
• Collaborate with writers, editors, project managers, designers, producers and business stakeholders to deliver high-quality work on schedule.
• Ensure content is clear, concise and aligned with brand messaging and applicable card-level voice guidelines.
• Maintain high editorial standards, including grammar, punctuation, usage, tone and readability.
• Apply style guides and quality-control processes, identifying inconsistencies and recommending improvements.
• Fact-check key details (e.g., benefit descriptions, terms and required disclosures) and identify potential inaccuracies, ambiguities or areas of customer confusion.
• Support content review and approval process by incorporating feedback accurately and tracking changes across versions.
• Stay current on trends and best practices in consumer finance, travel and dining content.

Requirements

• Bachelor's degree (BA/BS).
• 3+ years of copy editing experience.
• Exceptional attention to detail and strong command of grammar, punctuation, usage and plain-language writing principles.
• Demonstrated ability to edit for clarity, customer comprehension, tone, and brand consistency—without losing the writer's intent or the business message.
• Strong written and verbal communication skills, including the ability to provide clear, constructive feedback.
• Highly organized with the ability to manage multiple high-volume projects and tight deadlines independently.
• Comfortable working in a cross-functional environment and coordinating edits across multiple stakeholders and review rounds.

Preferred

• Copy editing experience within a regulated or compliance-sensitive environment with structured review and approval processes.
• Familiarity with AP Style guidelines.
• Experience copy editing travel, lifestyle or personal finance content.
• Familiarity copy editing email marketing and digital content (including subject lines, preheaders and scannable on-page copy).
• Portfolio or examples demonstrating copy editing/proofreading work (before/after samples or annotated edits preferred).

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching and more