Responsibilities

• Coordinate enrollment marketing project timelines, workflows, and campaign schedules.
• Support implementation of CRM-driven communications and enrollment marketing campaigns.
• Manage campaign calendars, project tracking systems, and operational documentation.
• Coordinate across Admissions, Marketing & Communications, Student Financial Services, IT, and external vendors to ensure timely execution of projects.
• Support recruitment and yield communication planning across email, SMS, print, web, and event promotion channels.
• Assist with student search operations, communication scheduling, and campaign logistics.
• Conduct quality assurance reviews for enrollment communications and campaign materials.
• Track project deliverables and ensure alignment with institutional brand standards.
• Compile recurring campaign reports and operational updates.
• Support enrollment events and strategic enrollment initiatives as needed.

Requirements

• Bachelor’s degree in marketing, communications, business, or related field required.
• 3-5 years of experience in enrollment marketing, admissions operations, communications, or project management required.
• 3-5 years of experience working within CRM platforms required; experience with Slate CRM strongly preferred.
• Strong organizational, project coordination, and time management skills.
• Excellent written and verbal communication skills with strong attention to detail.
• Ability to manage multiple projects simultaneously in a deadline-driven environment.
• Familiarity with digital marketing, CRM communications, email marketing, social media, and campaign operations.
• Strong interpersonal skills and ability to collaborate effectively across teams and departments.
• Ability to interpret basic campaign performance data and reporting metrics.
• Commitment to accuracy, organization, and high-quality work.

Benefits

• Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.
• Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible.
• Additional benefits, such as life and disability coverage and commuter offerings, are available.