Content Writer at Harbor Health | USA

Harbor Health

Content Writer

USA (On-site)

Salary Not AvailableMid Level5+ years expFull time

Posted 3 months ago

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Job Summary

Drive Harbor Health’s multi-channel content to translate complex health info into plain language for members, providers, and brokers.

Must-have: 5+ years of professional writing in healthcare or health-tech
Standout: Experience aligning content with clinical teams and brand voice in a startup

Job Description

Responsibilities

Write, edit, and proofread content across channels including website copy, blog posts, member newsletters, social media, email campaigns, and marketing collateral
Develop member-facing communications that explain benefits, care programs, and health plan features in plain, accessible language
Create provider- and broker-facing content that articulates Harbor Health's value proposition as a payvider and ACO partner
Collaborate with clinical and operations teams to accurately represent Harbor's care model, HEDIS initiatives, and population health programs
Translate regulatory and compliance-driven content (e.g., CMS/TDI requirements) into member-friendly formats — EOBs, plan documents, FAQs
Maintain and evolve Harbor's brand voice and editorial standards across all content types
Support SEO strategy by producing optimized content that drives organic traffic and member engagement
Manage multiple content projects simultaneously, meeting deadlines in a fast-paced startup environment
Partner with the Creative Director and design team to ensure content and visual elements are cohesive and on-brand
Track content performance metrics and incorporate insights to continuously improve effectiveness

Requirements

5+ years of professional writing experience, with a portfolio demonstrating range (digital, long-form, and/or marketing copy)
Experience writing in a healthcare, health insurance, or health-tech context
Strong command of plain-language writing principles for consumer-facing audiences
Ability to distill complex, technical, or regulatory information into clear and engaging content
Excellent editing and proofreading skills; strong attention to detail
Comfortable managing multiple concurrent projects and adapting quickly in a startup environment
Proficiency with content management systems and digital publishing tools

Preferred

Familiarity with value-based care, ACO structures, Medicaid/Medicare, or managed care concepts
Experience writing for both B2C (member) and B2B (provider, broker) audiences within the same organization
Working knowledge of SEO best practices and content performance measurement
Experience with email marketing platforms (Mailchimp, HubSpot, or similar)
Bachelor's degree in Communications, Journalism, English, Marketing, or a related field (preferred, not required)
Bilingual in English and Spanish — a meaningful advantage given Harbor's Texas member population
Background in startup or early-stage healthcare organizations

Benefits

Opportunity to shape how Harbor Health communicates its story — across member education, plan marketing, and community engagement — at an inflection point in the organization's growth
Collaborative and dynamic work environment
An organization made of people who are passionate about changing the healthcare landscape
Competitive salary and benefits package
Professional development and growth opportunities
A transparent and unique culture

Harbor Health

1.5 Glassdoor

Shouldn’t health coverage... keep people healthy?At Harbor Health, we think so. But we may be a little biased—because Harbor Health didn’t start out as an insurance company. We started out by delivering 5-star healthcare in our very own Austin-based clinics. But, like most folks, we felt that traditional health plans got in the way of good health. That’s why we decided to create our own.Welcome to clinically-driven coverage: a new kind of health plan designed by Austin's leading doctors and innovators to keep our members on the smartest path to health— and save them money. It’s not impossible, it’s Harbor Health.

Founded in 2022

Austin, Texas, USA

231 employees (10 in marketing)

harborhealth.com

0% recommend to a friend