Responsibilities

• Serve as a subject matter expert on site standards and opportunities for improvements based on competitive analysis.
• Provide training, coaching, and supporting materials to merchants and business partners on PDP standards, optimization best practices, and customer experience improvements to drive content quality and adoption.
• Leverage internal reporting, competitive analysis, and performance analytics to identify content gaps, prioritize optimization opportunities, and partner with merchants to enrich product content and improve PDP health.
• Coach and support the offshore team on workflows, quality standards, and content guidelines to drive consistent execution and high-quality PDP creation across more than 100K products annually.
• Check quality & technical specifications of images and perform light retouching as needed – including, but not limited to resizing, cropping, color matching, corrections, etc.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Requirements

• 1-2 years related experience
• Professional experience in retail, site merchandising, and/or marketing
• Strong proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, with the ability to analyze data, create reporting, and communicate insights effectively
• Experience utilizing content management, digital asset management, and image editing tools to support product content and imagery workflows
• Strong communication and collaboration skills
• Ability to stay on top of workload in a fast-paced environment, while maintaining high standards
• Ability to problem solve and think creatively, strategically and technically
• Demonstrates a growth mindset with the ability to adapt quickly, embrace change, and continuously learn new processes and technologies
• Bachelor’s degree or equivalent work experience in a related field

Benefits

• Join a dynamic, inclusive environment with competitive pay and benefits.
• Health and wellness coverage and a 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement