Responsibilities

• Content Planning & Coordination: Support overall campaign and content strategy by executing targeted content plans and providing key input on format, messaging, and timing.
• Manage and maintain the content calendar and works with marketing team to ensure messaging aligns with overall bank initiatives.
• Foster cross-departmental collaboration by consistently communicating with stakeholders and being proactive about upcoming content needs.
• Content Creation & Production: Create original content for a wide range of formats and platforms, including written, visual, and audio media.
• Capture, edit, and produce multimedia content—such as photography, video, and audio—for distribution across channels.
• Translate ideas and messaging into compelling content that is on-brand, accessible, and engaging, regardless of format.
• Design & Layout: Design and format content for both print and digital distribution, ensuring alignment with brand standards and usability best practices.
• Create visually appealing layouts for flyers, brochures, reports, presentations, and digital graphics.
• Content Scaling & Collaboration: Collaborate with internal teams and SMEs to gather information and produce timely, accurate content.
• Support and train colleagues in basic content development best practices to expand content creation capacity across the Bank.

Requirements

• Bachelor’s Degree in Marketing, Communications, Journalism, Graphic Design, or a related field preferred, or equivalent work experience.
• 2–4 years of experience in content creation, writing, or visual media production.
• Excellent writing, editing, and proofreading skills, with a portfolio of published work across formats.
• Proficiency in photography, videography, and post-production editing.
• Strong working knowledge of Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro).
• Experience formatting content for various channels including web, print, email, and social media.
• Familiarity with CMS platforms, email tools, and Microsoft Office.
• Strong attention to detail and commitment to quality.
• Highly collaborative, with the ability to take direction and work closely with teammates and stakeholders.
• Ability to manage multiple tasks, meet deadlines, and adapt to changing priorities.

Preferred

• Knowledge of accessibility and compliance standards in content creation is a plus.