Community Specialist | Tanger Outlets Southaven Pop Up (14 Month Contract)

Southaven, MS (On-site)

$20/hr – $25/hrEntry Level1+ years expFull time

Posted 4 months ago

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Job Summary

Drive community strategy and guest experience for a lululemon store, focusing on local partnerships and ambassador programs.

  • Must-have: 1 year of customer service or community-building experience
  • Standout: ownership of community events and a product seeding program with Ambassadors
  • Strong collaboration with store leadership and local partners to grow guests and engagement

Job Description

Drive community strategy and guest engagement for a lululemon store, focusing on local partnerships and ambassador programs.

  • Collaborate with store leadership to bring Community strategy to life through foundations and guest experience.
  • Establish and manage local relationships (Ambassadors, Sweat Collective, studio owners, partner studios) to grow new guests and retention.
  • Engage with the local community to identify Ambassador or partner opportunities and elevate the store as a community hub.
  • Connect with guests on the floor to assess needs, provide product education, and integrate omnichannel programs into the guest journey.
  • Attend, support, and/or host local and regional Community events.
  • Execute the product seeding strategy through community partners and Ambassadors.
  • Review community data and share insights with store leadership to inform events and initiatives.
  • Contribute to a respectful, inclusive team environment that welcomes differences and supports a positive experience for all.

Requirements

  • Must be legally authorized to work in the country in which the store is located
  • Must have the ability to travel to assigned store with reliable transportation methods
  • The work schedule can vary based on store needs
  • Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
  • During peak times or special events, schedules may include early mornings or late nights/overnights
  • 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building

Preferred

  • Education: High school diploma/GED/equivalent, or above
  • Experience building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals

Benefits

  • Extended health and dental benefits, and mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Generous employee discount
  • Fitness & yoga classes
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series
lululemon logo

lululemon

4.2 Glassdoor

If you are seeking a job opportunity with lululemon, please note that our recruiters will only contact candidates using an @lululemon.com email address. -- lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback.

Founded in 1998
Vancouver, BC, CA
24K employees (1,938 in marketing)
82% recommend to a friend
84% CEO approval

Traffic Signals

Monthly Visitors
32.2M
Monthly Google Ads Budget
$1.3M
Traffic Source Mix
Search
41.1%
Direct
51.9%
Referral
4.1%
Social
1.9%
Paid
1%

Headcount Trend

Current headcount: ~24.6K

Marketing Team

Marketing Team Size
1,353 (5% of company)
Median Career Experience
13 years
Median Tenure
4.9 years
Marketing Roles Posted (Last 30 Days)
20

Funding

Last Raise
Post IPO Secondary, 5 years ago

Funding History

  • Jun 2021
    Post IPO Secondary
  • Aug 2014
    Post IPO Equity
  • Dec 2005
    Private Equity

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