Community Relationship Manager

Louisville, KY (Unknown)

$21/hr – $36/hrMid LevelFull time

Posted 3 days ago

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Job Summary

Own community outreach and partnership development to drive patient growth, lead generation, and cross-functional initiatives across local centers; you will build relationships with community leaders, manage events, and collaborate with RPMs and insurance agents to expand channels.

  • Lead generation and patient growth targets
  • Event planning and cross-functional collaboration
  • Relationship management with community leaders and IAs

Job Description

Responsibilities

  • Community Outreach/Engagement
  • Researching and understanding the landscape of influencers and community partners in your respective market.
  • Prospecting and cold calling to local businesses in your assigned territory, such as Senior Buildings, Libraries, Churches, Senior Groups, etc.
  • Impacting patient acquisition and lead generation targets for each center in your assigned territory by leveraging community relationships to engage Medicare eligible adults
  • Working with local leaders in the community to identify opportunities to further expand & develop new channels of patient growth
  • Collaborating Regional Partnership Manager (RPM) to build & maintain relationships with Insurance Agents (IAs)
  • Account Management
  • Building and nurturing relationships with local leaders (field account managers) to create long-term alliances with mutually beneficial outcomes that positively impact the communities we serve.
  • Acting as the point of contact for both the Outreach Team & community partners that want to engage in cross-functional initiatives
  • Maintaining regular touchpoints and contact with key stakeholders. Examples of items to discuss in these conversations include

Requirements

  • Bachelor's degree or equivalent work experience required
  • US work authorization
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
  • Previous experience in account or community engagement
  • Comfort with cold calling and prospecting in a business to business environment
  • Comfortable with daily accountability on key metrics, including account touchpoints, events scheduled, leads generated, and new patients added
  • Unique ability to adapt and overcome external relationship issues for positive outcomes
  • Ability to manage multiple projects & accounts simultaneously
  • Ability to work proactively to generate new growth opportunities for our Outreach Teams
  • Public speaking combined with strong written and verbal skills

Benefits

  • This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
  • Additional details about available benefits are provided during the application process and on Benefits Moments.
Oak Street Health, part of CVS Health logo

Oak Street Health, part of CVS Health

3.6 Glassdoor

Oak Street Health is a network of value-based primary care centers serving older adults on Medicare. Since 2012, we’ve been rebuilding healthcare to focus on personalized preventive care.Our value-based care model enables doctors to spend more time on what matters most: building meaningful relationships with patients. Each provider works closely with a care team that includes social workers, mental health professionals, and others to support every part of a patient’s health.Now part of CVS Health®, Oak Street Health is expanding access to high-quality primary care in the communities that need it most. We currently operate more than 230 centers across 27 states and are the only primary care provider to carry the AARP name.Learn more at oakstreethealth.com.

Founded in 2012
Chicago, Illinois, USA
5.1K employees (107 in marketing)
65% recommend to a friend
77% CEO approval

Traffic Signals

Monthly Visitors
280.4K
Monthly Google Ads Budget
$165K
Traffic Source Mix
Search
62.2%
Direct
28.5%
Referral
5.9%
Social
0.7%
Paid
2.7%

Headcount Trend

Current headcount: ~5.1K

Marketing Team

Marketing Team Size
82 (2% of company)
Median Career Experience
11 years
Median Tenure
4.2 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$405.3M
Last Raise
$300M
Post IPO Debt, 3 years ago

Funding History

  • Nov 2022
    Post IPO Debt • $300M
  • May 2018
    Private Equity • $65M
  • Jan 2016
    Private Equity

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