Responsibilities

• Partner with the Senior Customer & Community Marketing Manager to support the execution of community programs, events and initiatives
• Help draft and send community and advocacy communications so our customers feel informed, included and always connected to what matters most
• Assist with customer storytelling by identifying success stories, spotlighting wins, and creating experiences that make customers feel seen and valued
• Partner with the Senior Customer & Community Marketing Manager to bring our advocacy initiatives to life
• Moderate and nurture conversations within our Slack community, creating a welcoming space that encourages thoughtful dialogue, peer-to-peer support, and meaningful connection
• Collaborate with Product, Customer Success, and Marketing on community-related initiatives and ad-hoc projects

Requirements

• 2+ years of experience in community, marketing, program coordination, or related roles
• Strong organizational skills and attention to detail
• Clear and thoughtful written and verbal communication
• Ability to juggle multiple tasks at once
• Comfortable working in a fast-paced, collaborative environment
• Interest in community building and customer engagement

Preferred

• Bonus : You have experience working with technical audiences

Benefits

Compensation

• Compensation: $45.00/hr
• Hours: 20-25hrs/week