Community Manager

Oswego, IL (On-site)

$73K/yr – $83K/yrMid Level3+ years expFull time

Posted 10 days ago

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Job Summary

Own the community P&L and guest experience by leading budgets, revenue strategies, and KPI reporting while building and guiding a high-performing team to deliver an exceptional resident experience and smooth daily operations.

Oversees budgets, revenue strategies, and KPI reporting
Builds and leads a high-performing team and culture
Ensures resident satisfaction through service and property readiness

Job Description

Responsibilities

CEO of Your Community
Develop and manage operating budgets, drive revenue through strategic sales, marketing, customer service, and strong knowledge of submarket, and ensure the community is hitting its performance goals
Providing an Exceptional Resident Experience
Deliver an exceptional customer experience by bringing a courteous, professional attitude to every interaction while ensuring our community always looks its best by inspecting and preparing tour-ready units and maintaining a clean, inviting model and tour path daily
Team Leadership & Culture
Hire top talent, invest in their growth, and create a culture of engagement and development that keeps people motivated and thriving in a dynamic workplace that embraces new technology. Build a strong culture at your community that fosters teamwork, accountability, and results!
Day-to-Day Office & Community Operations
Oversee day-to-day operations while ensuring residents feel valued, heard, and proud to call your property home . Compile and present monthly performance KPI and financial reports, providing comprehensive analysis of historical data and outlining a strategic plan to enhance future outcomes.

Requirements

3+ years of residential community management experience with a proven track record of leading and developing high-performing teams
A sharp business mind with hands-on experience building budgets, driving NOI growth, and an unmatched commitment to delivering an exceptional resident experience
Tech-savvy and ready to hit the ground running experience with Onesite, Ops Technology, AIRM, Funnel, and Compliance Depot is a plus
Thrives in a flexible schedule environment—including evenings, weekends, and holidays and is comfortable balancing desk work with being on your feet, touring the community, and staying active throughout the day

Benefits

Medical, Dental, and Vision Plans,
flexible spending accounts
401(k) with company match
company-paid life and disability insurance
6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers)
On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments
Career Growth: paid professional memberships, certifications, and tuition reimbursement
Mental Health & Wellness: 8-free counseling sessions per year and access to additional wellness resources
Balance: generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months

Continental Properties

Continental Properties’ team of exceptional people, its financial resources, critical thinking and unrivaled industry insight all play a role in creating real estate developments that deliver optimum benefit to our tenants and attractive returns to investors, and enhance the communities we serve. The Continental team and culture are the company’s greatest assets; both are characterized by uncompromising commitment to the highest standards of integrity in dealings with – and respect for – customers, vendors, communities and co-workers. Our team is the intentional result of bringing on board only people who eagerly embrace change, who are intellectually curious, who understand the importance of teamwork, and who are not afraid to work hard.We provide people the opportunities and responsibilities to express their opinions and ideas, the means for successful decision-making, the resources to execute on those ideas and decisions, and the ability to take on new challenges that advance their careers. Can you see yourself here? If so, we encourage you to learn more about the diverse career opportunities available at Continental Properties by visiting: www.cproperties.com/join-our-team. For more information about our Springs brand apartment communities, check out: www.springsapartments.com.Continental has also been certified by the Good Jobs. Learn more at: www.thegoodjobs.com/company/continental-properties-company-inc-1

Founded in 1979

Menomonee Falls, Wisconsin, USA

567 employees (96 in marketing)

www.cproperties.com