Responsibilities

• Community growth, acquisition & retention
• Strategic pipeline management: build and manage a robust pipeline to consistently expand the PCMA community across target segments and key APAC cities.
• Omnichannel engagement: develop and execute integrated recruitment and engagement strategies across digital channels, email, phone, and in-person experiences to hit retention and growth targets.
• Commercial drive: actively promote, pitch, and secure high-value group memberships within target organisations.
• Seamless onboarding: own the end-to-end member experience journey, ensuring inquiries, onboarding, and joining processes are frictionless and high-quality.
• Stakeholder Engagement & Volunteer Leadership
• Advisory & volunteer support: support working groups within the PCMA APAC Advisory Board and local volunteer networks to bring regional and local initiatives to life.
• Grassroots collaboration: partner with Collective Leaders across various cities, providing the backend infrastructure and logistical support needed to deliver vibrant, community-driven initiatives.
• Volunteer motivation: align, manage, and inspire volunteers to advance PCMA’s regional objectives.
• Event management, networking & digital communities